New Landing › How can we help? › Atelier › Header Question –

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    Posted in: Atelier
  • March 16, 2016 at 9:17 pm #255922
    dej888
    Member
    Post count: 181

    How can you remove the lines that seperates the areas in the header?

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    March 17, 2016 at 12:31 pm #256052
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    In the colour customiser, set them to white

    – Kyle

    March 17, 2016 at 2:06 pm #256082
    dej888
    Member
    Post count: 181

    Thank you Kyle!

    March 17, 2016 at 2:08 pm #256084
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem 🙂

    March 17, 2016 at 2:11 pm #256086
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    March 17, 2016 at 5:14 pm #256130
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    HI

    Try deactivating all of your plugins, my guess is it’s coming from a plugin

    – Kyle

    March 17, 2016 at 5:24 pm #256133
    dej888
    Member
    Post count: 181

    Hey Kyle – I just did this. The permalink code is coming from your swift framework when the plugin is enabled. I disabled the framework and activated all plugins and permalinks were fine. Then I activated the swift framework and disabled all other plugins and code is showing in permalinks.

    So this is most likely a bug! Can you investigate this further please.

    Thank you 🙂

    March 17, 2016 at 5:35 pm #256136
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
    March 17, 2016 at 5:39 pm #256140
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    March 17, 2016 at 5:58 pm #256146
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please provide me with a login to loom into this

    – Kyle

    March 17, 2016 at 5:59 pm #256148
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    March 17, 2016 at 6:04 pm #256152
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I need admin access

    I have set my message to private 🙂

    – Kyle

    March 17, 2016 at 6:05 pm #256155
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    March 17, 2016 at 6:09 pm #256157
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’ve deactivated all plugins other than swift framework and the permalinks are now fine, so it’s not that plugin

    – Kyle

    March 17, 2016 at 8:00 pm #256183
    dej888
    Member
    Post count: 181

    Hi Kyle, Thank you for taking the time and doing that for me!

    I just went and activated each one individually and found the problem! It is woocommerce, Once enabled it is shooting on that > ?v=6ae725435b0a after the permalink.

    Now looking into this deeper, there is an update that is due, would this be the cause? If not, any suggestions, as we know that it is a woocommerce issue with the theme? – it seems like its some tracking code possibly? or something else? very strange as I have other woocommerce platform sites and have never had this problem..

    Looking forward to your reply 🙂

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