New Landing › How can we help? › Themeforest Theme Support › Dante › Header Image cannot be changed

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Dante
  • December 1, 2014 at 5:20 pm #132633
    lpanalyst
    Member
    Post count: 182

    I can no longer edit the blue image at the top of this page. The meta data no longer shows up. Any suggestions? I need to replace this image!

    http://www.lpanalyst.com/solutions/lp-diligence-pack/

    December 2, 2014 at 10:11 am #132709
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What are you using for that image? I don’t understand why you can’t change it?

    – Kyle

    December 2, 2014 at 4:22 pm #132895
    lpanalyst
    Member
    Post count: 182

    It is strange. It shows up correctly on this page:

    GP Analyser™

    for some reason when i edit it doesn’t update. any thoughts on why that may be?

    Thanks,
    Bill

    December 2, 2014 at 4:23 pm #132896
    lpanalyst
    Member
    Post count: 182

    Sorry responded to the incorrect item above. Please disregard.

    December 2, 2014 at 4:35 pm #132902
    lpanalyst
    Member
    Post count: 182

    This was done as a portfolio item and used to be able to change the image at the top of the page. Now this cannot be done.

    I’m trying to replace the current image at http://www.lpanalyst.com/solutions/lp-diligence-pack/

    with this image

    http://www.lpanalyst.com/sitev2/wp-content/uploads/2014/10/Diligencepackbanner.png

    but it is like the option to do that in meta data has disappeared.

    Thoughts?

    December 2, 2014 at 5:11 pm #132911
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the user credentials can’t get in the admin site.
    Thanks

    -Rui

    December 2, 2014 at 5:15 pm #132914
    lpanalyst
    Member
    Post count: 182
    This reply has been marked as private.
    December 2, 2014 at 5:15 pm #132916
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you managed to resolve the issue and new image is displaying at my side.
    Thanks
    Mohammad

    December 2, 2014 at 5:16 pm #132917
    lpanalyst
    Member
    Post count: 182

    No is not resolved. That is the old image. The new image has the “TM” on the product name and not the ‘copyright’.

    December 2, 2014 at 6:01 pm #132927
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolve the meta options at page edit so you can change through detail page meta options.
    Thanks
    Mohammad

    December 2, 2014 at 6:58 pm #132936
    lpanalyst
    Member
    Post count: 182

    Sorry a bit of a novice still. Still do not see this.

    Can you send me a screenshot of where to change. I only see option to change “Background Image” and “Inner Background Image”. The more extensive meta options with the ability to change that image are no longer showing.

    December 3, 2014 at 3:55 am #133028
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You can enable it through Screen Options at right top corner. Just click on screen options and you will see all meta options to enable through check box.
    Thanks
    Mohammad

    December 4, 2014 at 8:53 pm #133589
    lpanalyst
    Member
    Post count: 182

    Thanks!

    December 4, 2014 at 11:32 pm #133608
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks Mohammad
    -Rui

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