New Landing How can we help? Themeforest Theme Support Dante Half of website gone after update??

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Dante
  • #310286
    Hilltribe
    Member
    Post count: 26

    Hi there

    This morning I decided to update to the latest WordPress thinking nothing of it, but afterwards it appears that many many elements of my pages have now stopped working.

    I thought it might be a case of just deleting them and recreating them, but even the swift page builder in wordpress doesn’t work….I can’t access it. Nothing happens when I hit the blue button labelled “Swift page builder”…

    I then updated to latest Dante version, thinking that must be it, but nope.

    Im sure its something simple as so much has stopped working, particularly icon/picture based…..thoughts???

    #310306
    David Martin – Support
    Moderator
    Post count: 20834

    Please run the full theme update here: http://www.wellytelly.tv/wp-admin/update-core.php

    Then, empty your cache: http://www.wellytelly.tv/wp-admin/options-general.php?page=wpsupercache.

    You are also using a PHP which is to old, you should contact your hosting provider and ask them to upgrade you.

    #310324
    Hilltribe
    Member
    Post count: 26

    Hi David

    Did those things, and still the sae unfortunately – apart from the PHP. Not changed that yet, do you think that will fix it if it is upgraded??

    #310338
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s very possible that it could be because of the Php version.
    If you can get the Php 7.0 would be great also because it’s faster than older versions.

    -Rui

Viewing 4 posts - 1 through 4 (of 4 total)

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