Guest checkout disabled but still appearing

[patton]

Hi,

I have disabled the guest checkout, but it still appears at check out when not logged in.

Thanks for the help.

[Melanie – SUPPORT]

Hi!

This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
Could you tell me your website URL please? You can do so by typing it into a reply.
If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

Thanks and cheers!

[patton]

This reply has been marked as private.

[laranz – SUPPORT]

Hi,

Make sure everything is up-to-date and also try deactivate all plugins.

Let me know, what you got.

Thanks,
laranz.

[patton]

Hi Laranz,

Everything is updated and i have tried deactivating all plugins but still get the problem.

Thanks

[Cosmin – SUPPORT]

Hi,

I’ve assigned this to Ed, as I’m not sure why this is happening.

In the meanwhile, a short term solution is to add this custom CSS in the General theme options:

.bag-buttons .guest-button { display: none !important; }

Regards,

————————————————————————————————————

Cosmin
Support Assistant

[Swift Ideas – Ed]

You must have not updated the correct files in one of the latest updates, as there was an outdated file.

Fixed now.

– Ed

[patton]

Thanks, much appreciated.

[Melanie – SUPPORT]

Great 🙂