New Landing How can we help? Themeforest Theme Support Neighborhood Guest Checkout Broken – Requires Password?

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  • #26659
    imjustrestless
    Member
    Post count: 7

    I am experiencing the same issues noted in this topic:

    I am currently using the most current version of the theme ( v 1.3.3 )

    I’ve tested on Mobile & Desktop versions and both seem to result in the same error upon completing the checkout process.

    x – Please enter Account Password
    x – Please enter Account Username

    Any suggestions would be very helpful.
    To test on my site:

    http://lacoffeeclub.com/shop/

    Additional Theme Issues:

    — Product listing pages: the “Add to shopping Bag” is only visible upon rollover – otherwise shows a blank bar across bottom of image. — see attached or live site for reference

    — Discount Code: Not visible on default checkout pages — only visible on Shopping Bag pages. Is there a way to put it on both pages? Confusing user experience if they have to navigate to shopping bag from checkout page, just to apply a coupon code.

    thanks! this theme otherwise is awesome!

    #27238
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Make sure you install the theme correctly, like this.

    wp-content/themes/neighborhood,

    not like this.

    wp-content/themes/neighbourhood/neighbourhood

    Also all files are correctly uploaded, Some styles are not picking up. So also try this, disable all plugins except woocommerce.

    Let me know, what you got.

    Thanks,
    laranz.

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