New Landing › How can we help? › Cardinal › Grouped products problem

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    Posted in: Cardinal
  • March 16, 2017 at 11:57 am #317421
    WineDesignNL
    Member
    Post count: 204

    HI guys,

    There’s a problem that recently – don’t know when exactly – started… It’s in the grouped products.

    If I order a couple of grouped products, it only adds one to my shoppingcart. If I than, add another, it says I ordered something else. I tryed the following:

    1. Reinstall WordPress CMS
    2. Reinstall Woocommerce
    3. Disable all plugins except Woocommerce.

    The problem doesn’t solve.
    Any ideas?

    Cheers – Wouter

    March 16, 2017 at 12:01 pm #317422
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to activate the default theme Twenty Seventeen so we can now for sure that is related to Woocommerce settings(somehow) and not Cardinal theme.

    Let us know the result.

    -Rui

    March 17, 2017 at 10:12 am #317494
    WineDesignNL
    Member
    Post count: 204

    Hi Rui,

    In Twenty Seventeen it works as it should…

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    March 17, 2017 at 12:45 pm #317515
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Can you provide us admin access?
    -Rui

    March 17, 2017 at 12:49 pm #317519
    WineDesignNL
    Member
    Post count: 204
    This reply has been marked as private.
    March 17, 2017 at 1:04 pm #317522
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem with that. Thanks
    Will have to forward this one to Ed.

    -Rui

    March 20, 2017 at 10:44 am #317659
    WineDesignNL
    Member
    Post count: 204

    Allright, thanks Rui!

    Hope Ed can fix it.

    Cheers – Wouter

    March 20, 2017 at 2:46 pm #317734
    WineDesignNL
    Member
    Post count: 204

    Hi Ed/ Rui,

    Don’t want to be impatient, but any idea when you can look in to this issue?

    Cheers – Wouter

    March 20, 2017 at 3:47 pm #317759
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @WineDesignNL

    Can you please test by renaming /cardinal/woocommerce/cart.php to cart2.php, and see if that resolves the issue?

    We are currently working towards WooCommerce 3.0.0 compatibility, and this will be looked at.

    Thanks,

    – Ed

    March 20, 2017 at 3:53 pm #317761
    WineDesignNL
    Member
    Post count: 204

    Hi Ed,

    I’m using the Atelier theme for this shop, but found the cart.php. Didn’t change anything! Should I put it back to cart.php

    Cheers – Wouter

    March 21, 2017 at 2:28 am #317830
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm that’s odd – and you’re seeing this issue on the CART page?

    – Ed

    March 21, 2017 at 10:36 am #317851
    WineDesignNL
    Member
    Post count: 204
    This reply has been marked as private.
    March 21, 2017 at 10:59 pm #317993
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hmm ok, thanks for the details. Pleas can you test by renaming /atelier/woocommerce/single-product/add-to-cart/grouped.php to grouped2.php, and see if that resolves the issue?

    Thanks,

    – Ed

    March 22, 2017 at 9:51 am #318017
    WineDesignNL
    Member
    Post count: 204

    Hi Ed,

    This resolves the issue! Only the layout is changed… But it works again, that’s lovely!

    Any ideas how I can fix this layout issue? Or do I need to change something in grouped.php?

    Cheers – Wouter

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    March 22, 2017 at 5:07 pm #318131
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for that – think we have sorted it. Please can you try renaming back to grouped.php, and replacing the file contents with this – http://swiftideas.d.pr/rgyn/5jof8M8w

    We have included this in the next update.

    – Ed

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