New Landing How can we help? Themeforest Theme Support Neighborhood Google : Suspected Hacking

Viewing 15 posts - 16 through 30 (of 32 total)
  • #193249
    Daniel
    Member
    Post count: 32

    Ok great, thank you!

    #193254
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you copy the attached files/directory and paste it in neighborhood/includes/swift-framework/page-builder/builder

    https://www.dropbox.com/sh/va4yi1ign30fley/AABOp70hyuCYRV3NAJAd8o_sa?dl=0

    After that clear the browser cache and try again.

    -Rui

    #193264
    Daniel
    Member
    Post count: 32
    This reply has been marked as private.
    #193276
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide me ftp in a private reply?
    It seems it’s not in the correct place, need to check it.

    -Rui

    #193279
    Daniel
    Member
    Post count: 32
    This reply has been marked as private.
    #193290
    Daniel
    Member
    Post count: 32
    This reply has been marked as private.
    #193318
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems to be from this css, but that’s boostrap

    https://www.dropbox.com/s/jo376kff4nvl5t5/Screenshot%202015-07-09%2015.44.42.png?dl=0

    Can you try to turn off all plugins except swiftframework, woocommerce, rev slider?

    Clear the cache and try again. also if you have custom css try to disable it temporarily.

    -Rui

    #193333
    Daniel
    Member
    Post count: 32

    Hi Rui,

    The mobile view is working now, so thanks for that. I actually duplicated the bootstrap-responsive-min.css to 0px as the plugins didn’t seem to fix it. I know this is something that will be overridden on future updates, but I can just amend the new update file I’m hoping.

    The site is all but finished after the complete rebuild, just two issues left from what I can see.

    1. The aforementioned transparent mobile menu (or was this what you were referencing about in custom css?)

    And…

    2. Despite my efforts and reading the swift forums (+others) which all seem to have a workable fix for this… The code given by your staff to other users for making the “Additional Information” tab on the single product page closed by default is not working for me? … Is this something you might help with?

    Many thanks as always 🙂

    #193352
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Great, I can now login with those details.

    The responsive bug screenshot you mentioned, I cannot replicate this. Can you clear your cache and report back?

    Thanks.

    #193354
    Daniel
    Member
    Post count: 32

    Ok great thanks!

    #193360
    Daniel
    Member
    Post count: 32
    This reply has been marked as private.
    #193525
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Just so as we understand you:

    q1) Are you referring to the mobile menu not having a background color?

    q2) What code have you added and where did you place it?

    Thanks,
    David.

    #193668
    Daniel
    Member
    Post count: 32
    This reply has been marked as private.
    #193676
    Daniel
    Member
    Post count: 32

    Forgot to mention I’m using a child theme

    #193797
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    q1) Please use this CSS for the menu background:

    @media only screen and (max-width: 1024px) {
    	nav.std-menu {
    	  background-color: rgba(0,0,0,0.7);
    	}	
    }
    
    @media only screen and (max-width: 979px) {
    	nav.std-menu {
    	  background-color: rgba(0,0,0,0.7);
    	}
    }

    q2) Please locate the file tabs.php located in themes/neighborhood/woocommerce/single-product/tabs. This will need to be added to your child theme. On line 78 replace this $class = "in"; with this $class = "";

    Thanks,
    David.

Viewing 15 posts - 16 through 30 (of 32 total)

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