New Landing › How can we help? › Cardinal › Google maps not responsive

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    Posted in: Cardinal
  • November 9, 2015 at 10:21 pm #227253
    ASGO
    Member
    Post count: 27

    Hello,

    The Google Map plugin doesn’t work well.
    When i check the website on my mobile, i only see a piece of the map, no pins.

    When i maximaize the screen i see the world-map. It looks like it’s not responsive, something goes wrong.

    Greetings

    November 10, 2015 at 4:43 pm #227523
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please share a URL so we can test this?

    Are you running the latest version of the theme?

    – David.

    November 10, 2015 at 8:46 pm #227596
    ASGO
    Member
    Post count: 27
    This reply has been marked as private.
    November 11, 2015 at 2:14 pm #227811
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m seeing fine in Android
    https://www.dropbox.com/s/dq2z1iyjxelflbs/Screenshot_2015-11-11-13-12-02.png?dl=0

    What device are you using?

    -Rui

    November 13, 2015 at 10:44 am #228505
    ASGO
    Member
    Post count: 27

    Iphone 5S.

    When i minimize the screen i see,
    check the appendix.

    I get the same window on the Iphone 5S.

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    November 13, 2015 at 11:40 am #228521
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to refresh the page after minimizing the window.
    Will ask a colleague with iPhone to test.

    -Rui

    November 13, 2015 at 11:43 am #228523
    ASGO
    Member
    Post count: 27

    Hi,

    Clients must see it well at the first time.
    When the page needs to be refreshed, it is not right.

    Greetings

    November 13, 2015 at 12:04 pm #228534
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You said that you resized the browser that why I told about the refresh.
    If the window it’s already small when it loads for the 1st time, then it should load fine.

    -Rui

    November 13, 2015 at 12:22 pm #228543
    ASGO
    Member
    Post count: 27

    I don’t want to ask my clients to refresh the page.
    The Iphone 5S it’s the same.

    November 13, 2015 at 1:16 pm #228571
    ASGO
    Member
    Post count: 27

    check:
    http://responsivedesignchecker.com/www.de-koffieroute.nl/home

    November 13, 2015 at 7:05 pm #228692
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you add a WP login, I’ll copy out your shortcode and run some tests locally?

    It’s likely we can add in init the map view on browser reSize going forward.

    Thanks,
    David.

    November 16, 2015 at 12:05 pm #228956
    ASGO
    Member
    Post count: 27
    This reply has been marked as private.
    November 16, 2015 at 12:07 pm #228957
    ASGO
    Member
    Post count: 27
    This reply has been marked as private.
    November 16, 2015 at 12:11 pm #228962
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We made a fix in the resize map script.

    Can you try to copy this file attached to cardinal/js and clear the browser cache.
    https://www.dropbox.com/s/pk58mn20mqzx9na/functions.js?dl=0

    -Rui

    November 16, 2015 at 12:42 pm #228973
    ASGO
    Member
    Post count: 27
    This reply has been marked as private.
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