New Landing › How can we help? › Cardinal › Google Maps Not Loading Properly

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    Posted in: Cardinal
  • March 5, 2015 at 11:18 pm #155422
    laiacg
    Member
    Post count: 35

    Hello Swift Team!

    I’m using google maps in some tabs, pasting the codes in text modules; lately I’ve found that most of them does not load properly, I mean they show the correct address, but it isn’t pointed in the map.

    I’m trying to use swift’s google map tool but page crashes when I try to save changes.

    On the other hand, I would like to change the word “suscribirse” in header, on top right.

    Could you help me to solve these?

    Laia

    March 9, 2015 at 5:05 am #155816
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Is your website loading perfectly? I checked many times but i am not able to view your website.
    Thanks
    Mohammad

    March 9, 2015 at 10:45 am #155906
    laiacg
    Member
    Post count: 35
    This reply has been marked as private.
    March 9, 2015 at 11:06 am #155913
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    What is the login page URL?
    Thanks
    Mohammad

    March 9, 2015 at 11:11 am #155914
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The maps are loading fine to me. Check the attached screenshot.
    https://www.dropbox.com/s/visge5keo9n9mvd/maps_loading_fine.png?dl=0

    The only issue I found is an error in a script that I think you added in the custom js.

    You should use the translation to change the word “suscribirse”

    -Rui

    March 9, 2015 at 11:33 am #155930
    laiacg
    Member
    Post count: 35
    This reply has been marked as private.
    March 9, 2015 at 11:36 am #155933
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Check my reply above. I already logged in when replied that.
    -Rui

    March 9, 2015 at 11:38 am #155934
    laiacg
    Member
    Post count: 35
    This reply has been marked as private.
    March 9, 2015 at 12:09 pm #155945
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can’t replicate it, always loads fine to me.
    What browser are you using? Can you try to clear all the caches.

    when that happens, try to right click and inspect the page to open the javascript console, and go to the console tab.

    At the moment looks like this(the red error is related to a custom script you probably have in the custom js option).

    https://www.dropbox.com/s/my9vn4amcj32k38/console.png?dl=0

    -Rui

    March 9, 2015 at 2:02 pm #155987
    laiacg
    Member
    Post count: 35
    This reply has been marked as private.
    March 9, 2015 at 2:17 pm #155994
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No, the error is not related to the maps although it can causes problems.
    The error comes from your cookie plugin.

    https://www.dropbox.com/s/o65p6h6wyec2381/cookies_error.png?dl=0

    Try to deactivate all plugins, clear the cache and test that page again to see it happens the map error. Also try in a different browser, I’m using chrome in my tests.

    -Rui

    March 9, 2015 at 3:56 pm #156037
    laiacg
    Member
    Post count: 35
    This reply has been marked as private.
    March 12, 2015 at 11:39 am #156822
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you tried in a different browser?

    Of course it should work in all browsers, the test is necessary because your current browser can be caching somehow.

    -Rui

    March 13, 2015 at 11:37 am #157130
    laiacg
    Member
    Post count: 35

    Yes, I did all I knew but it did not work. 🙁
    As the website had to be launched past wednesday and the problem persisted, I decided to remove all maps and place google links instead.

    March 13, 2015 at 11:59 am #157137
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Apologize for not being able to help you more but it was working fine for me, without an error can’t do more.

    -Rui

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