New Landing › How can we help? › Themeforest Theme Support › Uplift › Google Maps Mobile Bug

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    Posted in: Uplift
  • June 6, 2017 at 1:29 pm #327182
    Dev23847
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    Post count: 124

    original zoom problem present on ipad/ipad mini/smaller monitors

    June 7, 2017 at 7:47 pm #327551
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Dev23847

    Is this with the latest update? What was working fine before after we made the change on your site, is now not working?

    – Ed

    June 8, 2017 at 10:33 am #327608
    Dev23847
    Member
    Post count: 124

    yes, I tested on mobile devices but not on ipads.

    June 8, 2017 at 12:29 pm #327636
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just tested on an iPad and it’s showing fine – try clearing the cache on the device?

    – Ed

    June 8, 2017 at 12:36 pm #327638
    Dev23847
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    June 9, 2017 at 1:31 am #327770
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the details, can you please disable the performance options in Theme Options > General > Performance so that we can debug further?

    – Ed

    June 9, 2017 at 10:25 am #327816
    Dev23847
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    June 10, 2017 at 11:33 pm #327957
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Adam,

    Can you check now please – we haven’t made any changes, but disabling that seems to have resolved it – not sure if it was cached?

    – Ed

    June 11, 2017 at 9:54 am #327975
    Dev23847
    Member
    Post count: 124

    Hi Ed,

    I don’t have an ipad mini, just happened to be near one that day. Maybe can test on browserstack?

    -Adam

    June 12, 2017 at 12:12 am #328020
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Adam,

    I tested on my iPad mini – and could replicate it before, but unable to now.

    – Ed

    June 12, 2017 at 7:28 am #328028
    Dev23847
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    June 12, 2017 at 1:13 pm #328120
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @Adam

    That option loads minified scripts – you can re-enable it, but be sure to clear all caches if you have any plugins that do this on your site. Alternatively, you can install Autoptimize – and let that do the performance improvements.

    – Ed

    June 12, 2017 at 6:50 pm #328222
    Dev23847
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    Post count: 124
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    June 12, 2017 at 10:54 pm #328299
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem!

    – Ed

    August 29, 2017 at 12:46 pm #331444
    trelam
    Member
    Post count: 74

    Hi,

    Is this problem resolved? On the mobile the direction google map is zooming somewhere instead of scroll:
    http://nicrometal.hekko24.pl/kontakt/

    Can you please help?

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