New Landing How can we help? Cardinal Google Map Marker Problem

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Cardinal
  • #139183
    George
    Member
    Post count: 235

    Hey,

    On this page https://events.com.au/16654/ (private test page), in the map asset, there’s always one pin that doesn’t appear at the right location on the map. If i move the pins around in the page builder and save, the bottom pin always moves to the same point on the map.

    I tried deleting the pins and doing it again, tried disabling plugins and tried to put in co-ordinates instead of an address and still, the bottom pin always goes to the point on the map.

    You’ll see what I mean, all the pins are meant to be in Melbourne and there’s one pin that’s always South of Melbourne.

    Thanks in advance.

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    #139282
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That page doesn’t exist, can you check

    – Kyle

    #139506
    George
    Member
    Post count: 235
    This reply has been marked as private.
    #139624
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you try the zip code for the last address you add too?

    Let us know,

    Thanks,
    laranz.

    #139796
    George
    Member
    Post count: 235

    Hi Laranz,

    I added the Postcode (zip code for you), and double checked the latitude/longitude. The ‘Hilton Southwharf’ pin still doesn’t appear in the right spot!

    Please investigate.

    #139798
    George
    Member
    Post count: 235

    Update.

    No matter where, the bottom pin on the Google Map, moves to the same point. If i move the pins around, the bottom one on the list is incorrect.

    #139841
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I forward this issue to our developer to take a look.

    Let us know,

    Thanks,
    laranz.

    #140198
    George
    Member
    Post count: 235

    Okay,

    Please let me know what the developer says.

    George

    #140205
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi George,

    He will reply to this thread asap 🙂 I already forward this thread to him.

    Let us know,

    Thanks,
    laranz.

    #140903
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi George,

    This topic was assigned to me, just to let you know that I will have a look and you let you know when I got something.

    Thanks
    -Rui

    #141018
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi George,

    It seems that the point on the South of Melbourne comes from this address.

    Olympic Blvd, Melbourne, VIC ,3001

    Although it displays fine in Google Maps in the center of Melbourne, when it’s used the google maps geocode function to retrieve the coordinates it gives a different position more to the South.

    You can check here in this site, enter the address and check the location is the same
    http://itouchmap.com/latlong.html

    The solution for this will be to delete the address you have in the Melbourne Park pin and specify the coordinates that google provide for that point.

    latitude: -37.823376
    longitude: 144.981159

    Also made a small fix hour map function.

    Let us know the result.
    -Rui

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