New Landing How can we help? Themeforest Theme Support Neighborhood Google Map does not load properly

Viewing 10 posts - 1 through 10 (of 10 total)
  • #160450
    dd_mel
    Member
    Post count: 46

    Hi,

    The google map does not load properly. I made 10 tabs in one page and each tab has a map. However, only the map on front tab display well. All the remaining only display part of the map. Please see the attachment.

    Thank you.

    Rebecca

    Attachments:
    You must be logged in to view attached files.
    #160607
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What is the url to that page?

    -Rui

    #160654
    dd_mel
    Member
    Post count: 46
    This reply has been marked as private.
    #160681
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It seems an issue, when you resize the browser window it looks fine.
    Can you provide me ftp access so I can try to fix it?

    Thanks
    -Rui

    #160804
    dd_mel
    Member
    Post count: 46
    This reply has been marked as private.
    #161276
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Made a few modifications but you should use our map assets just like in the tab “Westfield Foutain Gate Level 2”.

    Check it again.

    -Rui

    #162072
    dd_mel
    Member
    Post count: 46

    Hi Rui,

    Thanks for modifying.

    I double checked the map and found problem still persist. Currently I am not using map function on the website.
    So as you have made some justifications through ftp, do we need to change them back?

    The site currently loads very slow, I am not sure if it is because the map function faulty or some other problems. If it is the map, could you please investigate it for me? If it is not, can you recommend some plug-in or methods that can help with the speed?

    Thank you very much.

    Regards,
    Rebecca

    #162237
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You were using different ways to display the maps.
    No problem with the change, I it’s to keep we will add it in our update.

    The speed of loading the maps also depends on google.

    Regarding the site speed try using a cache plugin like W3 Total Cache, it also depends a lot on your hosting speed.

    -Rui

    #162422
    dd_mel
    Member
    Post count: 46

    Hi Rui,

    Got it. Thank you very much.

    Rebecca

    #163022
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks Rui.

    – Ed

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register