Google Analytics tracking code not working

[vlad_dobrincu]

Dear Sirs,

I am trying to insert the Google tracking code into “Tracking code” option from Theme Options – General Options. I have waited 48 hours and Google Analytics still says that the status of the site is “Tracking Not Installed”. Is there anything else I am missing ? Should I wait more ? The tracking code script seems to be ok and I’ve only copied it.

Thank you in advance,

Vlad

[Mohammad – SUPPORT]

Hi,
Please provide me wordpress admin login detail so i can check and resolve the issue easily.
Thanks
Mohammad

[vlad_dobrincu]

I have managed to resolve the problem – with the plugin for Google Analytics

[Kyle – SUPPORT]

Ok great

– Kyle

[SomeChick]

Mine is also not working. I’ve made an update to the code itself, but it’s not showing up in the page code.

[Rui Guerreiro – SUPPORT]

Hi @SomeChick,

Can you provide your website url?

-Rui

[SomeChick]

This reply has been marked as private.

[Mohammad – SUPPORT]

Hi,
I dont see any error at your page and hope it should work without any problem. You can try Google Analytics plugin.
Thanks
Mohammad

[SomeChick]

There’s no error. I made a change to my analytics code in Theme Options, but it’s not showing up on my site.

[Mohammad – SUPPORT]

Hi,
You can view the code at through view source code of HTML page.
Thanks
Mohammad

[SomeChick]

Yes. I see it there. It’s working, in a sense. Perhaps I should have started a new topic.

I made a change to the tracking code. The change is not showing up. When I view the source. I added:

ga(‘require’, ‘displayfeatures’);

Above:

ga(‘send’, ‘pageview’);

But it’s not connecting to the footer for some reason.

[Rui Guerreiro – SUPPORT]

Hi,

Like Mohammad said the code is there in the page source. Nothing related to the theme.
Can you see the normal visitor statistics in google analytics?

-Rui

[SomeChick]

Yes. Things are showing up, just not that change.

However, I deactivated then reactivated all plugins and now I’m seeing it. So maybe it’s related to that?

[Rui Guerreiro – SUPPORT]

If the analytics it’s working it means that the script is correct. Probably missing you something in you google analytics to use this code properly. ga(‘require’, ‘displayfeatures’);

-Rui