New Landing How can we help? Cardinal Google Analytics – requesting Kyle

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Cardinal
  • #248509
    NiikaQ
    Member
    Post count: 129

    Hi Kyle,

    Working with the site now, and running into issues.

    Current issue – google analytics isn’t connected.
    How can this essential function be restored?

    Google Analystics error:
    “Missing Tracking Code
    No valid tracking code found for property AyurMama.com – Care for the True You’s default URL http://www.ayurmama.com. Make sure your pages are tagged with a supported version of the tracking code.”

    How can this be restored? Using Yoast Google Analytics plug-in, so you should be able to see all details with site login.
    For some reason, there are two analytics codes set up in my google analytics account.
    UA-43639249-1
    AyurMama.com

    UA-43639249-2
    AyurMama.com
    Care for the True You

    But neither of these work!
    Please advise – with thanks,
    Niika

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    #248512
    NiikaQ
    Member
    Post count: 129
    This reply has been marked as private.
    #248528
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin > Theme Options > General Options > Tracking code. Here you can insert the code.
    Thanks
    Mohammad

    #248702
    NiikaQ
    Member
    Post count: 129

    Thanks, Mohammed =- but WHICH GA code is the correct one? Did you have a look at the screen shots I attached?
    Thanks, Niika

    #248708
    NiikaQ
    Member
    Post count: 129
    This reply has been marked as private.
    #248711
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    My colleague will assist you.
    Thanks
    Mohammad

    #248714
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi Niika

    Not sure why you have 2 UA Id’s, but either should work

    – Kyle

Viewing 7 posts - 1 through 7 (of 7 total)

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