New Landing How can we help? Themeforest Theme Support Neighborhood Google Analytics not working

Viewing 10 posts - 1 through 10 (of 10 total)
  • #16735
    brucardoso2
    Member
    Post count: 23

    I noticed that google analytics is not marking any visits… Can anyone else check?
    I wonder if this is a neighborhood theme issue.

    #16794
    n8-b
    Member
    Post count: 99

    Google Analytics is working on my site for visits, but the e-commerce tracking is not working. I don’t think the problem is theme related, but has to do with changes Google has made.

    I am using Yoast’s Google Analytics for WordPress which adds the tracking code, so I haven’t included it in the theme settings or WooCommerce.

    This article may help figure out the problem:
    WooCommerce and Google Analytics

    Nathan

    #16862
    brucardoso2
    Member
    Post count: 23

    Since Woocommerce provides native support for Google Analytics, I wanted to use it other than installing another plugin.

    I used this exact same link you provided me as guide, yesterday, when I was configuring it.

    I’ve read in many places that Google Analytics may take up to 24h to start showing traffic updates in the dashboard… So I guess I’ll wait for this 24h to expire and then, if it is still not working I’ll give a shot with the Yoast’s plugin that you mentioned.

    Wait for my updates…

    #16938
    brucardoso2
    Member
    Post count: 23

    After more than 24h, Google Analytics is still not showing any results.
    Gonna give a shot to Yoast and post an issue to woocommerce’s github.

    #16939
    brucardoso2
    Member
    Post count: 23

    Apparently Woocommerce Dev Team has just found an issue with the Neighborhood’s theme. check this link: http://xd3v.com/woocommerce-and-google-analytics-ecommerce-setup/

    #16956
    n8-b
    Member
    Post count: 99

    Thanks for the updates! GA is showing page visits but it is not tracking e-commerce. Let’s see if the change made to the Thank You page helps. I’ll keep you posted.
    -Nathan

    #17214
    Melanie – SUPPORT
    Member
    Post count: 11032

    I will forward this incident to the developer of the theme.
    Cheers

    #17530
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for letting us know, fixed for the next update!

    In regards to Google Analytics, there should be no issue at all. Have you checked the source for the code?

    – Ed

    #17537
    brucardoso2
    Member
    Post count: 23

    Hi Ed,
    After applying that fix pointed on the link above, it worked.

    Thank you.

    #17833
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic!

Viewing 10 posts - 1 through 10 (of 10 total)

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