Go Pricing update error

[coucou81]

Hello,

i have been trying to update this week the Go Pricing plugin. It gives an error. I was having Atelier. I upgraded to Uplift 1 hour ago and the problem remains. Error message is in the attachment.

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[Rui Guerreiro – SUPPORT]

Hi,

In Uplift they are not included since we developed a specific Pricing Table asset in the Swift Page Builder to fit perfectly in the theme design.

Pricing Tables

If necessary provide me a login so I can try to activate Atelier again to try to update the plugin.

-Rui

[coucou81]

Well, I will stay with Uplift on this one and my 2 other Atelier installations do not need the extension, so I will just switch over to yours. Thanks for your help.
You can close this subject then.

[skullo27]

Hi I am using Atelier and have the same update issue. Is the new pricing table available in the Swift page builder on Atelier?

thanks!

[Rui Guerreiro – SUPPORT]

Hi @skullo27,

The new pricing table asset it’s only available in Uplift for now.
Can you provide me credentials to your site to check that update error?

-Rui

[skullo27]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Just checked your site. Will have to check this with the development team.

-Rui

[skullo27]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Can you try it again or activate the password?

-Rui

[skullo27]

Hi I still get the following…

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin Go Pricing – WordPress Responsive Pricing Tables (1/1)
An error occurred while updating Go Pricing – WordPress Responsive Pricing Tables: Update package not available.
Disabling Maintenance mode…

All updates have been completed.

[Rui Guerreiro – SUPPORT]

I tried in my dev server and it worked fine, probably there is some restriction in you server.
Can you check the server logs to see if you find any error about this?

Thanks

-Rui

[skullo27]

Hi I checked the logs and there isn’t really anything in there that suggests it is caused by this update. I just ran it now and got nothing in the logs and it failed again. I looked in the Atelier “install required plugins” menu and I tried updating from their and it said “update package not available”. I have cleared my WP Rocket cache also and that does not help.

thanks
Sam

[Rui Guerreiro – SUPPORT]

Hi @skullo27,

Can you try to delete the plugin and install it from the Appearance-> Install plugins ?

-Rui

[skullo27]

Ok, that worked!

thanks.

[Mohammad – SUPPORT]

Hi,
Great thanks to Rui.
Mohammad