New Landing How can we help? Cardinal go pricing element in page builder not working correctly?

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Cardinal
  • #278149
    kvincentctls
    Member
    Post count: 30

    Hi, after creating a table in Go Pricing, it seems the element for inserting Go Pricing tables in the Swift page builder is not picking up the reference. In the dropdown where you can select the table to show, nothing is visible. Is this a known issue?

    thx!
    –Kurt

    #278156
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Kurt,

    Please update to the latest version 2.5.51: https://www.dropbox.com/s/xc9pjsngr2l5tdl/cardinal.zip?dl=0.

    Full instructions on how to upgrade are found here:
    http://www.swiftideas.com/knowledgebase/how-to-manually-update-your-theme/

    Once, updated ensure all plugins are also update.

    Any further issues, please add a WP login for us to take a closer look.

    Thanks.

    #279443
    kvincentctls
    Member
    Post count: 30
    This reply has been marked as private.
    #279619
    kvincentctls
    Member
    Post count: 30

    Goodmorning (morning on our end of the world),
    just to make sure is anyone following this up?
    — best, Kurt

    #279920
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your link goes to a 404?

    Can you disable the plugin “Pricing Table Builder” to be sure there is no conflict?

    Please update the theme: https://www.sigasi.com/wp-admin/update-core.php.

    Thanks.

    #279948
    kvincentctls
    Member
    Post count: 30

    correct link: https://www.sigasi.com/productstest/
    core updated, possible conflicting plugin disabled; no change
    specifically there is no possibility to select the Go Pricing Table “sigasiproducts” from within the Go Pricing element in the Swift page builder. However if I use a raw html element and reference the shortcode it does show. That shows there is something wrong in the Go Pricing element, right? I want to be able to use the Go Pricing element because it gives more display setting options.
    — kurt

    #280383
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I see what you mean, there are no tables to select from the PB element.

    I’ll report this back to the team for amendment.

    Thanks.

    #286345
    kvincentctls
    Member
    Post count: 30

    — hi there, no news on this topic? it’s been 4 weeks…
    thx!
    Kurt

    #286365
    David Martin – Support
    Moderator
    Post count: 20834

    This was added to the latest SF plugin update (2.4.11):

    Have you updated to that version?

    – David.

Viewing 9 posts - 1 through 9 (of 9 total)

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