New Landing › How can we help? › Atelier › Global Header Banner missing on home page

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Atelier
  • December 16, 2015 at 12:39 pm #235868
    jamesdeandigital
    Member
    Post count: 19

    It’s appearing on all other pages, but not the home page on my demo site and local dev environment.

    Thanks

    December 17, 2015 at 2:10 pm #236217
    jamesdeandigital
    Member
    Post count: 19

    I would have expected at least a cursory reply from support within a day!

    December 17, 2015 at 3:34 pm #236248
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    check the page meta options, you have likely disabled it

    – Kyle

    December 17, 2015 at 4:04 pm #236265
    jamesdeandigital
    Member
    Post count: 19

    Thanks, I’ve checked – nothing has been disabled in Meta.

    December 17, 2015 at 4:07 pm #236271
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Go to Theme Options > Global Header Banner and make sure both options are enabled

    – Kyle

    December 17, 2015 at 4:09 pm #236272
    jamesdeandigital
    Member
    Post count: 19

    Thanks Kyle – all options are enabled under theme options, which I assume is why it’s appearing on other pages?

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    December 17, 2015 at 4:13 pm #236277
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok please provide me with a log in so I can try and figure it out
    – Kyle

    December 17, 2015 at 4:19 pm #236278
    jamesdeandigital
    Member
    Post count: 19
    This reply has been marked as private.
    December 17, 2015 at 4:50 pm #236291
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok sorted now

    – Kyle

    December 17, 2015 at 4:52 pm #236292
    jamesdeandigital
    Member
    Post count: 19

    Thanks – can you let me know how to fix please, so I can do it in my local dev environment as well? I’ll be doing a push to the demo site later on and don’t wish to lose the header again.

    Thanks

    December 17, 2015 at 5:35 pm #236315
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You had the header set to overlay for the home page, so the banner was underneath the header. You need to change it to standard

    – Kyle

    December 22, 2015 at 10:43 am #237022
    jamesdeandigital
    Member
    Post count: 19

    Many thanks!

    December 22, 2015 at 10:45 am #237023
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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    Posted in: Atelier
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