Getting White Screen on and off

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This topic has 7 replies, 4 voices, and was last updated 10 years by Kyle – SUPPORT.

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Posted in: Dante
August 19, 2014 at 9:55 pm #102460

Joe Jerde
Member

Post count: 17

Hello, after updating to the latest version, I’m now getting the white screen of death on and off. Site comes back and goes white again very often. This is for the website and for my admin cp as well.
Please help and check it out for me.

August 20, 2014 at 6:03 am #102514

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
I am not able to see any issue.
Thanks 🙂
With Best Regards
Mohammad

August 20, 2014 at 7:55 pm #102798

Joe Jerde
Member

Post count: 17

It’s back again. I think it may have to do with the tweeks I’ve been doing to the .htaccess file.

Here is what I had added when I started to get the white screen again…

AddOutputFilterByType DEFLATE text/text text/html text/plain text/xml text/css application/x-javascript application/javascript

FileETag none

# BEGIN EXPIRES CACHING

<IfModule mod_expires.c>
# Enable expirations
ExpiresActive On
# Default directive
ExpiresDefault “access plus 1 week”
# My favicon
ExpiresByType image/x-icon “access plus 1 year”
# Images
ExpiresByType image/gif “access plus 1 month”
ExpiresByType image/png “access plus 1 month”
ExpiresByType image/jpg “access plus 1 month”
ExpiresByType image/jpeg “access plus 1 month”
# CSS
ExpiresByType text/css “access 1 month”
# Javascript
ExpiresByType application/javascript “access plus 6 months”
ExpiresByType text/javascript “access plus 6 months”
ExpiresByType application/x-javascript “access plus 6 months”
#ExpiresByType text/html “access plus 600 seconds”
#ExpiresByType application/xhtml+xml “access plus 600 seconds”
</IfModule>

<ifmodule mod_mime.c>
AddType application/x-javascript .js
AddType text/css .css
</ifmodule>

<ifmodule mod_deflate.c>
SetOutputFilter DEFLATE
<ifmodule mod_setenvif.c=””>
SetEnvIfNoCase Request_URI \.(?:rar|zip)$ no-gzip dont-vary
SetEnvIfNoCase Request_URI \.(?:gif|jpg|png)$ no-gzip dont-vary
SetEnvIfNoCase Request_URI \.(?:avi|mov|mp4)$ no-gzip dont-vary
SetEnvIfNoCase Request_URI \.mp3$ no-gzip dont-vary
</ifmodule>
<ifmodule mod_headers.c>
Header append Vary User-Agent env=!dont-vary
</ifmodule>
</ifmodule>

# END EXPIRES CACHING

# BEGIN WPSuperCache
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
#If you serve pages from behind a proxy you may want to change ‘RewriteCond %{HTTPS} on’ to something more sensible
AddDefaultCharset UTF-8
RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteCond %{HTTPS} on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html.gz -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html.gz” [L]

RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteCond %{HTTPS} !on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html.gz -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html.gz” [L]

RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTPS} on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html” [L]

RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTPS} !on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html” [L]
</IfModule>

# END WPSuperCache

# BEGIN WordPress

<IfModule mod_rewrite.c>
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

I may have had too much going on. I have striped everything but the following and I’ll see what happens…

FileETag none

# BEGIN EXPIRES CACHING

<IfModule mod_expires.c>
# Enable expirations
ExpiresActive On
# Default directive
ExpiresDefault “access plus 1 week”
# My favicon
ExpiresByType image/x-icon “access plus 1 year”
# Images
ExpiresByType image/gif “access plus 1 month”
ExpiresByType image/png “access plus 1 month”
ExpiresByType image/jpg “access plus 1 month”
ExpiresByType image/jpeg “access plus 1 month”
# CSS
ExpiresByType text/css “access 1 month”
# Javascript
ExpiresByType application/javascript “access plus 6 months”
ExpiresByType text/javascript “access plus 6 months”
ExpiresByType application/x-javascript “access plus 6 months”
#ExpiresByType text/html “access plus 600 seconds”
#ExpiresByType application/xhtml+xml “access plus 600 seconds”
</IfModule>

# END EXPIRES CACHING

# BEGIN WPSuperCache
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
#If you serve pages from behind a proxy you may want to change ‘RewriteCond %{HTTPS} on’ to something more sensible
AddDefaultCharset UTF-8
RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteCond %{HTTPS} on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html.gz -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html.gz” [L]

RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteCond %{HTTPS} !on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html.gz -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html.gz” [L]

RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTPS} on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index-https.html” [L]

RewriteCond %{REQUEST_URI} !^.*[^/]$
RewriteCond %{REQUEST_URI} !^.*//.*$
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{QUERY_STRING} !.*=.*
RewriteCond %{HTTP:Cookie} !^.*(comment_author_|wordpress_logged_in|wp-postpass_).*$
RewriteCond %{HTTP:X-Wap-Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTPS} !on
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html -f
RewriteRule ^(.*) “/wp-content/cache/supercache/%{SERVER_NAME}/$1/index.html” [L]
</IfModule>

# END WPSuperCache

# BEGIN WordPress

<IfModule mod_rewrite.c>
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

Advice is appreciated.

August 20, 2014 at 7:57 pm #102799

Joe Jerde
Member

Post count: 17

Also to mention, white screen is back again even though I made the changes. Maybe cache?

August 20, 2014 at 10:51 pm #102829

Joe Jerde
Member

Post count: 17

Called up Hosting support and removed the expires caching from htaccess since wp super cache is already suppose to do that.

Also, was getting an error from the revslider plugin. Has anyone else experienced problems with this plugin?

I have also updated to the latest version of the theme.

So far no more white screen. We’ll see.

August 20, 2014 at 11:37 pm #102844

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi Joe,

Have you updated Revolution Slider (latest version in the sticky topic)?

– Ed

August 21, 2014 at 10:14 am #102994

Joe Jerde
Member

Post count: 17

Hi Ed, so I increased the mem limit to 128M as well as updated the theme and that seemed to take care of the white screen issue. I also just updated the rev slider plugin to the latest version. So far no more whitescreen, seems to have taken care of it.

I’ll let you know if anything else changes. Otherwise, I’m going to chalk this one up to having the issues with the RevSlider plugin.

Thanks for showing your support!

August 21, 2014 at 1:37 pm #103071

Kyle – SUPPORT
Moderator

Post count: 35880

Ok no problem

– Kyle
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Posted in: Dante

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