New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Getting a "0" When Placing a Order

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    Posted in: Neighborhood
  • August 22, 2013 at 6:53 pm #17769
    KristenW
    Member
    Post count: 1

    I’m testing out ordering on a new site and I’m running into a problem. When I place an order a “0” pops up above the order summary. What am I doing wrong?

    August 22, 2013 at 7:06 pm #17771
    KristenW
    Member
    Post count: 1

    the order also goes through on the back end as a “Guest” with no information in it. It created a order number, but nothing else in submitted and not email goes through. PLEASE HELP

    August 26, 2013 at 4:04 pm #18154
    Melanie – SUPPORT
    Member
    Post count: 11032

    I assigned this to the developer of the theme. Cheers

    August 28, 2013 at 5:33 pm #18655
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Sounds like an issue with your setup. What version of WordPress / WooCommerce / Neighborhood are you using?

    Can you try disabling any plugins you have enabled to see if they are causing this?

    – Ed

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