New Landing › How can we help? › Cardinal › Gellery not working

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Cardinal
  • September 12, 2014 at 9:50 am #110007
    Mik_mo
    Member
    Post count: 39

    I don’t see images in gallery http://pm-ltd.ru/?galleries=lookbook and lightboxes are not opening.
    Need help, thank you.

    September 12, 2014 at 10:59 am #110044
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you update to the last 1.72 version, available in Appearance->Themes-> Cardinal details
    Let us know if still occurs after the update. Clear the browser cache.

    -Rui

    September 12, 2014 at 11:10 am #110052
    Mik_mo
    Member
    Post count: 39

    Already updated. the problem in not only with lightboxes… check the link http://pm-ltd.ru/?galleries=lookbook I don’t see images at all, but they exist and I can click on them )) And it is not because the colour scheme, with default demo setings it was the same

    September 12, 2014 at 11:12 am #110057
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I saw something similar yesterday.
    Guess you have the new Woocommerce version? can you try to deactivate and check the Portfolio again just to check if the images appear?

    -Rui

    September 12, 2014 at 11:25 am #110062
    Mik_mo
    Member
    Post count: 39

    I have WC 2.1.12 at the moment and going to update it now. Deactivating it changes nothing (( This bug was from the beginning. With Cardinal 1.6 defaults.

    September 12, 2014 at 11:40 am #110065
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us admin access so we can check?
    -Rui

    September 12, 2014 at 11:48 am #110067
    Mik_mo
    Member
    Post count: 39
    This reply has been marked as private.
    September 12, 2014 at 1:25 pm #110109
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    There as a conflict in regarding the Ids of the post you had in your site and the ones in the imported content.

    Can you check again seems ok now.

    -Rui

    September 12, 2014 at 1:46 pm #110119
    Mik_mo
    Member
    Post count: 39

    Yeah ! Thank you very very very much ! I aded new gallery and it worked okey. Looks like the problem was only with the that one from the demo.

    Taking advantage of the situation what to ask a few simple qestions without opening new theme:

    1. I can not figure out how to disable showing Breadcrumb under the menu” Site mane > Galleries > gallery name” beenn searching for this option in meny for more than hour and can not find it.

    2. The journal page is not loading http://pm-ltd.ru/journal/ a few minutes ago it was ok and now I just see the white screen.

    3. Can not figure out how to change\delete the background of this page (“journal” which I can not see now) Changing it in colour \ theme setting affects all pages expect this (

    ANd thank you for the fastest support ever ))

    September 12, 2014 at 3:45 pm #110180
    Mik_mo
    Member
    Post count: 39

    Ok ) that was prety simple i found out the solution ) thanks again = )

    September 12, 2014 at 4:03 pm #110193
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    What was it?
    Any issue left?

    -Rui

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