New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Gaps in the shop page

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Neighborhood
  • October 6, 2015 at 1:22 pm #218811
    tomeronen
    Member
    Post count: 153

    Hi, there is something weird we found out! we have like empty spaces / gaps in the shop page… it’s like the products don’t fill the entire row… it wasn’t like this before.

    any help please ??

    Thank you

    T

    October 6, 2015 at 1:29 pm #218814
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    October 6, 2015 at 1:32 pm #218816
    tomeronen
    Member
    Post count: 153
    This reply has been marked as private.
    October 6, 2015 at 2:25 pm #218835
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you post a screenshot to annotate where you are seeing the gaps?

    – David

    October 6, 2015 at 2:26 pm #218836
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to all themes and plugins and check.
    Thanks
    Mohammad

    October 6, 2015 at 2:33 pm #218840
    tomeronen
    Member
    Post count: 153

    It’s a problem for us upgrading the theme because of the translations…
    we have tried it before but it was a disaster 🙁

    any help without upgrading? it used to work fine!

    October 6, 2015 at 2:37 pm #218844
    tomeronen
    Member
    Post count: 153

    it seems to work just fine now, have you done anything ? 🙂

    October 6, 2015 at 2:39 pm #218846
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You just need to backup the changed .mo and .po files and place them again in the same place.
    Can’t login but probably you updated Woocommerce to the latest version so the theme should also be updated.

    -Rui

    October 6, 2015 at 2:39 pm #218847
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad to hear this. I did not make any changes.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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