New Landing How can we help? Atelier Gallery Lightbox mode enabled by thumbnails not showing

Viewing 5 posts - 1 through 5 (of 5 total)
  • Posted in: Atelier
  • #256246
    sideinteraction
    Member
    Post count: 6

    Hi

    Since the update I don’t seem to be able to enable the lightbox feature on my galleries on my product pages
    http://urbanrocks.biz/jasper/
    when i switch it don’t, the images are there but seem to be transparent

    Also when I open the gallery in galleries the images are not displaying properly so I am wondering if there is a bug.
    See screen grab.

    And lastly is there a way with the image element that I can link to an external file rather than open the image?

    Thanks in advance
    Brigitte

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    #256458
    David Martin – Support
    Moderator
    Post count: 20834

    Please update to 1.9.6: https://www.dropbox.com/s/4jn9mj0f9qyl1n7/atelier.zip?dl=0.

    Please also update the Swift Framework to 2.0.3: https://www.dropbox.com/s/6m3i02uu6j21xol/swift-framework.zip?dl=0.

    Thanks.

    #256622
    sideinteraction
    Member
    Post count: 6

    Hi Martin

    Thanks, I have updated everything and it I figured out the image links,
    however, when I enable the lightbox on 2 pages (they both have many gallery items)
    no thumbnails appear…

    Jasper

    labradorite

    but it works on the pages where there are few gallery items

    sodalite

    indigo

    Could there be a limit to how many items you can display?

    Is it possible to display image name in gallery lightbox item?

    Thanks

    #256633
    sideinteraction
    Member
    Post count: 6

    Hi Martin

    I deleted all the images out the gallery and reimported them. Seem to work. I think the gallery doesn’t like it when you delete directly from the media library and not the gallery itself.

    Please let me know about displaying image properties in lightbox like title and description

    Thanks

    #257023
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes do not delete the images from the media library without removing them from the page builder, this will still reference the image.

    You can add captions to the Gallery images, edit the media image, then add text to the caption field: http://d.pr/i/Ehrm.

    Thanks.

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