New Landing How can we help? Cardinal Gallery Issue – Pictures are not opening in lightbox

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Cardinal
  • #108731
    JG
    Member
    Post count: 28

    Hi, ‘ I’m experiencing issues using the Gallery option form the page builder
    if you check the two gallery’s on the home page the lightbox is not opening properly – the image loads in a separate window – can you help me fix that – what setting to change?

    #108868
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Please use the contact form in the link bellow to ask a fix for Cardinal 1.71 lighbox issue, and we will send it to you.
    http://themeforest.net/user/SwiftIdeas

    thanks.

    -Rui

    p.s. My previous reply was wrong.

    #110049
    Mik_mo
    Member
    Post count: 39

    /

    #110093
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Mik_mo Do you need something on this topic?
    -Rui

    #110816
    JG
    Member
    Post count: 28

    Hi Support Team – Even with the update to 1.72 the lightbox issue is not solved.
    It does not work properly on my install – checked with Safari, Firefox and Chrome.
    Pictures open either in the same window or with black background (Firefox) but no possiblity to browse the pictures – Thanks for your help

    #111062
    Anonymous
    Inactive

    I’m having the same problem here and not only with lightbox galleries. “Cardinal Tabs” doesn’t works, “Theia Post Slider Plugin” doesn’t works… basically some of the the stuff with javascript functions stopped working in the last version.

    And… it’s slowing down my work ’cause some posts needs this stuff. :/

    #111085
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,


    @JG

    I tested the lightbox in the product page and it seems to be working. Is this the lightbox? If not can you provide a direct link to that lightbox page?

    @davideassis
    Can you provide a link to the lightbox page and Tabs page?
    Probably you have errors in the Javascript console that are causing this behavior.

    -Rui

    #111088
    Anonymous
    Inactive
    #111090
    JG
    Member
    Post count: 28
    #111095
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    thanks @davideassis already replied there.

    @JG
    will check

    -Rui

    #111102
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #111142
    JG
    Member
    Post count: 28

    Solved – Yes – this was a cache issue – Thanks a million!
    Hope the team can solve the other issue with the templates options as well.

    Take care

    #111149
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted this one.
    -Rui

Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register