New Landing › How can we help? › Themeforest Theme Support › Dante › Gallery images cut off

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    Posted in: Dante
  • March 1, 2015 at 2:31 pm #154085
    thepenster
    Member
    Post count: 47

    The images in my gallery are cut off. Please advise how to fix.

    http://displays.adventium.net/services-2/graphic-design/
    and
    http://displays.adventium.net/services-2/branding/

    March 2, 2015 at 9:15 am #154229
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’ll need to open the functions.php file and edit line 91:

    add_image_size( 'full-width-image-gallery', 1280, 720, true);

    1280 is the width and 720 is the height, you’ll only need to adjust the height

    – Kyle

    March 2, 2015 at 2:45 pm #154396
    thepenster
    Member
    Post count: 47

    Hi Kyle,

    I adjusted the height to 1000, but the images are still being cut off. (The original image is 1200 x 900, scaled to 1280 wide, 960 height should have been enough, but it’s still cut off.)

    March 2, 2015 at 4:26 pm #154445
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please provide me with a login so I can try and fix this for you

    – Kyle

    March 2, 2015 at 4:49 pm #154455
    thepenster
    Member
    Post count: 47
    This reply has been marked as private.
    March 3, 2015 at 1:40 pm #154712
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide correct admin login detail.
    Thanks
    Mohammad

    March 3, 2015 at 1:52 pm #154717
    thepenster
    Member
    Post count: 47
    This reply has been marked as private.
    March 3, 2015 at 1:56 pm #154721
    thepenster
    Member
    Post count: 47
    This reply has been marked as private.
    March 6, 2015 at 2:57 pm #155597
    thepenster
    Member
    Post count: 47

    I’m following up to see when you can help fix the cut off gallery image issue? It’s also taking longer to load, where it used to load automatically. What happened?

    March 9, 2015 at 2:15 pm #155993
    thepenster
    Member
    Post count: 47
    This reply has been marked as private.
    March 9, 2015 at 2:26 pm #155999
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Apologize for the delay. Did you upload the image again after changing the image size in the code?

    Do you have a link to that image/gallery?

    -Rui

    March 9, 2015 at 2:54 pm #156013
    thepenster
    Member
    Post count: 47
    This reply has been marked as private.
    March 11, 2015 at 10:22 am #156462
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    In that case will forward it to Kyle.
    -Rui

    March 11, 2015 at 5:39 pm #156632
    thepenster
    Member
    Post count: 47
    This reply has been marked as private.
    March 12, 2015 at 8:42 am #156763
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Sorry I’ve been on holiday. I’ve looked into it and it seems you made the correct change, I can’t work out why it’s not working. I’ll forward this to the developer for you

    – Kyle

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