GALLERY (ADD NEW) AND GALLERY OPTIONS TROUBLESHOOTING – swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 1 reply, 2 voices, and was last updated 9 years by Mohammad – SUPPORT.

Viewing 2 posts - 1 through 2 (of 2 total)

Back to forum

Posted in: Dante
November 23, 2015 at 8:59 am #230509

epdallas
Member

Post count: 20

HELLO!!

I am trying to create a gallery and unfortunately it is not working.

In wordpress > Galleries > Add New OR Edit existing gallery, I am unable to use the Gallery Options button at the bottom to Upload Images. When I click the Upload Images Button, it pops back up to the top of the screen. I tried deactivating two recent plugins I had installed because I thought maybe they were the culprit. The two plugins I installed were W3 Total Cache and the AddThis Sharing buttons (which it said both were compatible with the Dante theme). I am at a loss at why this is not working.

The only thing I haven’t updated is the Woo Commerce because (1) I haven’t activated any Woo Commerce on my site yet, and (2) there is a disclaimer that you must back up data to run the updater for Woo Commerce and I am scared to lose anything.

Please help.
Thanks.

November 23, 2015 at 2:15 pm #230616

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

Thanks 🙂
With Best Regards
Mohammad
Back to forum

Posted in: Dante

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items

Login and Registration Log in · Register