New Landing › How can we help? › Themeforest Theme Support › Dante › Full width issue – Parallax elements (version update)

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    Posted in: Dante
  • July 28, 2015 at 2:50 pm #198584
    pekeapin
    Member
    Post count: 4

    After the recent update, my parallax elements are no longer full width. They have been squashed into the center of the page.

    It seems like some other people have resolved some post-update full width issues but I can’t see a fix for these parallax issues in the support forum.

    Any help would be appreciated!

    Site login info attached.

    Thanks

    July 28, 2015 at 4:04 pm #198636
    pekeapin
    Member
    Post count: 4

    Note: resaving the page as mentioned in the sticky note does not appear to be fixing the problem.

    Screenshot attached.

    Does anyone know how I reset the parallax back to full width?

    Thank you.

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    July 29, 2015 at 4:00 pm #199039
    pekeapin
    Member
    Post count: 4

    Hi –

    Any idea how to solve this issue with v3.03??

    The parallax elements are no longer full width – see http://www.arcglobalmeetings.com

    Many thanks

    July 30, 2015 at 4:35 pm #199419
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Appologies for the delay, please use this CSS whilst I investigate this further:

    .spb_content_wrapper.container {
    padding-left: 0!important;
    padding-right: 0!important;
}

    Thanks,
    David.

    July 30, 2015 at 4:45 pm #199427
    pekeapin
    Member
    Post count: 4

    Good man, David. Works perfectly – thank you for the fix!

    July 30, 2015 at 4:59 pm #199436
    David Martin – Support
    Moderator
    Post count: 20834

    Great, happy to help!

    – David.

    September 2, 2015 at 4:09 am #209439
    vindiz
    Member
    Post count: 12

    Hello, I am having the same issue after the update. Can you help? http://n.kn2s.com/?portfolio=test-portfolio-item

    September 2, 2015 at 10:35 am #209597
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @vindiz     – Please provide me wordpress admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    September 6, 2015 at 2:34 am #210622
    vindiz
    Member
    Post count: 12
    This reply has been marked as private.
    September 7, 2015 at 4:25 pm #210999
    David Martin – Support
    Moderator
    Post count: 20834

    Hey @vindiz

    Can you disable this plugin: NextGEN Gallery by Photocrati and report back the changes? This looks to be causing a JS error.

    – David.

    September 9, 2015 at 3:18 am #211521
    vindiz
    Member
    Post count: 12
    This reply has been marked as private.
    September 10, 2015 at 11:42 am #211964
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    I can also replicate this issue locally, I have reported this back to the team for investigation and resolution.

    I’ll update you here when I get feedback.

    Thanks,
    David.

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