New Landing How can we help? Themeforest Theme Support Neighborhood Full width issue after updating to neighborhood theme v3.0.3

Viewing 15 posts - 1 through 15 (of 31 total)
  • #195294
    ilya
    Member
    Post count: 5

    Hi ,

    Yesterday I updated to v3.0.3 of neighborhood theme and everyplace that has the “row” element which is most pages has shrunk and it’s not 100% full width.

    An image is attached.
    Would like to get some help please.

    Thanks,
    Ilya

    Attachments:
    You must be logged in to view attached files.
    #195481
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to view the website. Its under maintenance mode.
    Thanks
    Mohammad

    #195497
    ilya
    Member
    Post count: 5

    Hi,

    Sorry about that , I’ve turned the maintenance modd off. Please try to look now

    #195588
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Could you privately add a WP login for us to investigate further?

    – David.

    #195603
    ilya
    Member
    Post count: 5
    This reply has been marked as private.
    #195867
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – just resolved this for the update we are planning to send out tomorrow.

    – Ed

    #195884
    ilya
    Member
    Post count: 5

    Hi Ed,

    That’s great – can you write me what I should do to fix this ? Or should I wait for the update ?

    Sorry about the pressure it’s just that it’s really urgent for us to fix this.

    Thank you in any case,
    Ilya

    #196035
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will forward it to Ed.
    Let’s wait for the reply.

    -Rui

    #196142
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #196168
    ilya
    Member
    Post count: 5

    Hi Ed,

    Thank you so much, I will wait for the auto-update if it will be within a few hours.
    Will keep you posted once it’s resolved.

    Thanks again for the quick help!

    Ilya

    #196189
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem!

    – Ed

    #196759
    pinxe
    Member
    Post count: 20

    Hi,

    I have exactly the same problem, is there any news anout this?

    Thank you very much

    #196761
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    This was fixed in the v3.04 release.

    – Ed

    #196770
    ilya
    Member
    Post count: 5

    Hi pinxe,

    Just upgrade your theme to 3.04 and you should be fine – it was fixed in my case.

    Thanks again Ed for the quick response and fixing this issue.

    Ilya

    #196774
    pinxe
    Member
    Post count: 20

    Thnk you very much, I though I made the upgrade but I was wrong. I’ll do it now

Viewing 15 posts - 1 through 15 (of 31 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register