New Landing How can we help? Themeforest Theme Support Neighborhood Full width issue after updating to neighborhood theme v3.0.3

Viewing 15 posts - 1 through 15 (of 31 total)
  • #195294
    ilya
    Member
    Post count: 5

    Hi ,

    Yesterday I updated to v3.0.3 of neighborhood theme and everyplace that has the “row” element which is most pages has shrunk and it’s not 100% full width.

    An image is attached.
    Would like to get some help please.

    Thanks,
    Ilya

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    #195481
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to view the website. Its under maintenance mode.
    Thanks
    Mohammad

    #195497
    ilya
    Member
    Post count: 5

    Hi,

    Sorry about that , I’ve turned the maintenance modd off. Please try to look now

    #195588
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Could you privately add a WP login for us to investigate further?

    – David.

    #195603
    ilya
    Member
    Post count: 5
    This reply has been marked as private.
    #195867
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – just resolved this for the update we are planning to send out tomorrow.

    – Ed

    #195884
    ilya
    Member
    Post count: 5

    Hi Ed,

    That’s great – can you write me what I should do to fix this ? Or should I wait for the update ?

    Sorry about the pressure it’s just that it’s really urgent for us to fix this.

    Thank you in any case,
    Ilya

    #196035
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will forward it to Ed.
    Let’s wait for the reply.

    -Rui

    #196142
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #196168
    ilya
    Member
    Post count: 5

    Hi Ed,

    Thank you so much, I will wait for the auto-update if it will be within a few hours.
    Will keep you posted once it’s resolved.

    Thanks again for the quick help!

    Ilya

    #196189
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem!

    – Ed

    #196759
    pinxe
    Member
    Post count: 20

    Hi,

    I have exactly the same problem, is there any news anout this?

    Thank you very much

    #196761
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    This was fixed in the v3.04 release.

    – Ed

    #196770
    ilya
    Member
    Post count: 5

    Hi pinxe,

    Just upgrade your theme to 3.04 and you should be fine – it was fixed in my case.

    Thanks again Ed for the quick response and fixing this issue.

    Ilya

    #196774
    pinxe
    Member
    Post count: 20

    Thnk you very much, I though I made the upgrade but I was wrong. I’ll do it now

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