Full width issue after update

[trelam]

Hi there!
Today after SF and Uplift update my site looks odd:

Home

Some full width issues..

Should I wait for update or it is something with the code?

[Rui Guerreiro – SUPPORT]

Hi,

It’ something that isn’t full width anymore?
Can you provide a screenshot of that element.

Will probably need some admin credentials in a private reply.

-Rui

[trelam]

This reply has been marked as private.

[simonbouchard]

I also have the same behaviour after the update on my website. Horizontal and vertical scrollbars appears on every pages.

[BobbyGraphic]

Hi,

Is there a fix to this yet? I have the same issue as this fella – a scroll bar has appeared above the footer where I also have a promo bar at full width.

Many thanks,
Bobby

[simonbouchard]

How can I revert back the last update (Plugin and Theme) ?

[Rui Guerreiro – SUPPORT]

@trelam

I’m seeing it full width, it can be a browser cache issue. Clear the browser cache and check in a different browser.

@BobbyGraphic

This last updates already sorted that situation, can you check if you have any update pending?

@simonbouchard
What specific version? prior to the updates in October.
Let me know your current issue so we can figure out if exists any other problem.

-Rui

[trelam]

Hi,
After cache and history cleaning at all browsers (safari, ff, chrome) the same issues appear.
Right padding and above footer horizontal scroll.

[BobbyGraphic]

Hello,

Me too – running Version: 1.3.13. I have scrollbars on the bottom full width promo bar and content area.

Thanks

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[trelam]

I have checked at nonretina display and it is OK. On retina 5K iMac it is wrong.

@BobbyGraphic – do you have retina?

[Rui Guerreiro – SUPPORT]

@BobbyGraphic
Will need url and admin credentials in a private reply.

@trelam
My colleague just checked and it’s displaying fine for him.

-Rui

[trelam]

Exact the same issue on another site running uplift after update.
http://tisrsuperalloys.com

Attachments:

You must be logged in to view attached files.

[BobbyGraphic]

This reply has been marked as private.

[simonbouchard]

Just updated this morning plugin to v2.5.19 and theme to v1.3.13. Can’t provide any URL, it’s on my local dev environment. Cache has been empty. Horizontal and vertical overflow issue:

1) Double vertical scrollbar – one for the windows (that’s normal), one for the main content (.inner-container-wrap);
2) Single horizontal scrollbar at the bottom of the page just before the footer.