New Landing › How can we help? › Themeforest Theme Support › Dante › full width in mobile view & product page description problem

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    Posted in: Dante
  • October 3, 2014 at 2:05 pm #117094
    phuynh
    Member
    Post count: 14

    1. If you go into the homepage and re-size the window smaller or open it on a mobile, you’ll see there is a space on the left and right side of the work and play. I would like it to be full width like the slider on top. How can I do this? Right now, they are image banners inside 2 text blocks within a row.

    2. I’m also having a problem with description on the product page. For some reason, the text is not appearing in the description accordion. It’s appearing above it. I have been typing the text inside the product description text box on the edit product page so I don’t know what I’m doing wrong.

    Thanks!

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    October 3, 2014 at 2:40 pm #117128
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Do you have the page builder enable on the products page?

    -Rui

    October 3, 2014 at 3:03 pm #117139
    phuynh
    Member
    Post count: 14

    I’m not really sure. I don’t think I am… I attached a screenshot of the edit product page.

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    October 3, 2014 at 3:47 pm #117158
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    You need to put your description in the product description box in the product meta settings

    – Kyle

    October 3, 2014 at 5:32 pm #117186
    phuynh
    Member
    Post count: 14

    Hi Kyle,

    I have, but it’ll either show the description above like in the image or it just won’t show it at all. I’ll try to click on the description drop-down and it won’t do anything.

    October 6, 2014 at 8:56 am #117453
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us admin access to check this situation?
    Please use the private reply option.

    -Rui

    October 6, 2014 at 3:06 pm #117630
    phuynh
    Member
    Post count: 14
    This reply has been marked as private.
    October 6, 2014 at 3:14 pm #117633
    phuynh
    Member
    Post count: 14
    This reply has been marked as private.
    October 6, 2014 at 3:20 pm #117635
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please can you send the link to the product

    – Kyle

    October 6, 2014 at 3:21 pm #117636
    phuynh
    Member
    Post count: 14
    This reply has been marked as private.
    October 6, 2014 at 3:23 pm #117637
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please see the box were I have added the description : http://domehats.com/shop/uncategorized/style-ii/

    – Kyle

    October 6, 2014 at 3:28 pm #117641
    phuynh
    Member
    Post count: 14
    This reply has been marked as private.
    October 6, 2014 at 3:30 pm #117643
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    In that case it goes in the main content area, check now

    – Kyle

    October 6, 2014 at 3:33 pm #117644
    phuynh
    Member
    Post count: 14
    This reply has been marked as private.
    October 6, 2014 at 3:33 pm #117645
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Also check http://domehats.com/shop/uncategorized/style-i/

    I was also working on this one, It’s better 2 supporters than 1 🙂

    -Rui

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