New Landing How can we help? Themeforest Theme Support Flexform Full page width now offset (pushing off screen) – URGENT!

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Flexform
  • #17809
    azuz
    Member
    Post count: 19

    Hi,
    My site is live but during the last few days I’ve noticed that the page is offset when stretching to 100% width.

    For example take a look at http://www.azuz.it/it-services/yacht-email/
    Restore the browser whilst at the top of the page and resize the window (making it smaller so that responsive CSS comes into play).
    You will notice that the boxes at the top and some other elements are pushed off the page – please help – as I said this site is live and I need to get this fixed ASAP.

    I’m attached an image showing the white space on the left, and the text off-screen at the right hand side.

    – Matt

    #17885
    BBadmin
    Member
    Post count: 97

    This is happening to my site also, I have been waiting for 2 days for someone to look at it.
    Im replying here as id like to see if you receive a reply that I will find useful

    #17892
    azuz
    Member
    Post count: 19

    Hey BB,
    I posted a different issue previously but got a slow response – the tech support department seems to respond when you add a comment in the item section on theme forest. I would do this myself but they state “up to 48 hours”. I thought that seeing as you have waited longer than this time, you could do us both a a favour and leave a comment on ThemeForest?

    Also, could you send me a link so I can add a comment and get updates on your issue post?

    – Matt

    #18274
    azuz
    Member
    Post count: 19

    Also, for information – I have tried disabling all plugins and the issue persists.

    #18285
    thosch71
    Member
    Post count: 89

    Same here with embedded videos set to full page width. I have set the vids to 3/4 width, which is ok for me. Full width would be nicer, though.

    thosch

    #18289
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    This has been caused by your custom css that you’ve added:

    .azuz-it-services .alt-bg {
    margin: 0;
    }
    

    Please remove it to fix it, or change it to:

    .azuz-it-services .alt-bg {
    margin-top: 0;
    margin-bottom: 0;
    }
    

    – Ed

    #18545
    azuz
    Member
    Post count: 19

    Seems to have sorted the issue, thanks for the help.

    – Matt

    #18847
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic!

Viewing 8 posts - 1 through 8 (of 8 total)

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