New Landing How can we help? Atelier Front page content not displaying

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Atelier
  • #201170
    3t2409
    Member
    Post count: 45

    Front page content not showing up at all.

    – Running 4.24 WP
    – Running 1.61 of theme (and most recent Swift plugin, 1.42)
    – I’ve disabled every single plugin on the site except for Swift Framework
    – I’m not running a child theme. Only main theme.
    – I’ve included all admin directions in description
    – Screenshots in private reply.

    #201171
    3t2409
    Member
    Post count: 45
    This reply has been marked as private.
    #201258
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    What’s [intense_promo_box] ?

    – Kyle

    #201407
    3t2409
    Member
    Post count: 45

    [intense promo box] is intense shortcodes, a top-selling shortcode plugin from ThemeForest. Right now, it’s disabled. (But I’ve used it without problem on multiple Swift sites in the past.)

    This has to be a problem with the row background type being set to image. On a separate page, I tried adding elements, and everything works fine. It’s only the row background type being an image that screws everything up. Must be unique to this theme. Works fine in Dante, and it also worked fine before the latest update to Atelier.

    Most things inside the row can’t be seen: I can’t get white font. (“Fight Poverty with Passion” is entered as white, showing up as Gray. I added a photo, which is not showing up.

    A new problem:

    Blank spacers are now white boxes, not transparent blank spacers

    #201520
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Here is what I’m seeing:

    <div id="promo_1366923254" class="intense well well-lg " style=" background-color: rgba(0,0,0,0.5) !important; color: #333333 !important; ">Fight Poverty with Passion <a class="sf-button large transparent-light default " href="http://triplethreat.org/volunteer" target="_self"><span class="text">Join The Fight</span></a><div class="clearfix"></div></div>

    That sets the colour of the text to #333, not white as you said?

    I don’t see any theme issues here..

    – Ed

    #201528
    3t2409
    Member
    Post count: 45
    This reply has been marked as private.
    #201567
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    It must be from within that intense shortcode – definitely not controlled by the theme.

    – Ed

    #201572
    3t2409
    Member
    Post count: 45
    This reply has been marked as private.
    #201583
    3t2409
    Member
    Post count: 45
    This reply has been marked as private.
    #201603
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    That blank spacer is outside of the row with the background image on it?

    – Ed

    #201617
    3t2409
    Member
    Post count: 45

    Moving the blank spacer inside the row makes all other content in the row disappear. If it’s outside of the row, then the blank spacer becomes a white box (but all other content within the row displays).

    #201619
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you set up a test page with that setup for me to check it, tried locally and no issue here.

    – Ed

    #201620
    3t2409
    Member
    Post count: 45
    This reply has been marked as private.
    #201636
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    There is no row on that page?

    – Ed

    #201967
    3t2409
    Member
    Post count: 45

    You’re killing me. lol. The page I sent you had the blank row. I thought you wanted a blank page.

    Try it for yourself (or look in the original link). Combining the row background image and blank spacer means neither work correctly. This is a serious error that’s keeping this project from moving forward.

Viewing 15 posts - 1 through 15 (of 16 total)

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