New Landing › How can we help? › Atelier › Formating not saved

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    Posted in: Atelier
  • June 21, 2017 at 11:54 am #329583
    kgeee
    Member
    Post count: 67

    Hi

    See this short video: https://www.dropbox.com/s/to3u29704l9ymko/format_gone.mov?dl=1

    When I add an H1, bold, italic or any other formatting to a text element, and save the page, the formatting is not saved.

    Can you take a look?

    Best regards

    Kasper

    June 21, 2017 at 12:36 pm #329597
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This was identified and a release prepared and sent out. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.

    As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

    There were two issues:

    1) Disappearing page builder content – resolved.

    2) Formatting removed – resolved.

    Thanks.

    June 21, 2017 at 1:10 pm #329603
    kgeee
    Member
    Post count: 67

    Got it. Did update, but not delete JS files. Working now. Thanks

    June 21, 2017 at 1:11 pm #329604
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out! If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    Thanks,
    David

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