New Landing › How can we help? › Themeforest Theme Support › Neighborhood › footprint 100 mb problem

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Neighborhood
  • May 5, 2014 at 10:30 pm #72336
    axxion
    Member
    Post count: 103

    hi

    my site footprint showin 108 mb and this is very huge, i check all plugin but i think this problem source theme. what prefer me for this problem?

    thanks

    May 5, 2014 at 10:31 pm #72337
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    May 5, 2014 at 11:00 pm #72338
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    May 5, 2014 at 11:59 pm #72347
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    May 6, 2014 at 10:13 am #72474
    axxion
    Member
    Post count: 103

    any uptade?

    May 6, 2014 at 11:39 am #72528
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    May 6, 2014 at 8:56 pm #72783
    axxion
    Member
    Post count: 103

    im already waiting.
    if you need any report for investigation pls say to me.

    thanks

    May 7, 2014 at 4:11 am #72818
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you .

    Thanks 🙂
    With Best Regards
    Swift Ideas

    May 7, 2014 at 5:31 pm #73147
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @axxion,

    As per our support policy, we work on the oldest topic first – each reply you added took your topic back.

    Can you please provide a login to your site, and I’ll take a look at what is causing the memory usage. I can’t see this being an issue with the theme though, it’s likely a plugin.

    Thanks,

    – Ed

    May 7, 2014 at 11:34 pm #73220
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    May 7, 2014 at 11:35 pm #73221
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Yes, private reply is safe.

    – Ed

    May 7, 2014 at 11:39 pm #73222
    axxion
    Member
    Post count: 103
    This reply has been marked as private.
    May 9, 2014 at 7:44 pm #73833
    axxion
    Member
    Post count: 103

    Hi
    any update?
    or solved?

    May 9, 2014 at 11:32 pm #73846
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies, I missed this – checking now.

    – Ed

    May 9, 2014 at 11:49 pm #73847
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    You have 20 plugins active – this will be the cause of the memory, not the theme. It looks like Revolution Slider is taking up most of it.

    Test without some plugins disabled, and see what you get.

    – Ed

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    Posted in: Neighborhood
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