New Landing How can we help? Themeforest Theme Support Dante Footer extra space

Viewing 15 posts - 1 through 15 (of 20 total)
  • Posted in: Dante
  • #105719
    ecomstore
    Member
    Post count: 29

    Hello,
    i still have a problem with the footer. Check the URL submitted, there’s a huge black space below the footer. It appears only on some pages, eg. the home does not have it.

    Which could cause it?
    I tested without child theme and it’s the same.

    Thank you!

    #105861
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you try deactivating all of your plugins and let me know if that fixes the issue?

    – Kyle

    #105870
    ecomstore
    Member
    Post count: 29

    Hi Kyle, it does not fix. It’s worse. The black space is longer if i disable all “not theme related” plugins.

    #105872
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-
    .sf-super-search{display:none;}
    Thanks

    #105874
    ecomstore
    Member
    Post count: 29

    Hi, this fixes but the super search does not show obiviously, also if i click on the button to open it.

    #105875
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its working fine so please check with after clear the cache of your browser.
    Thanks

    #105876
    ecomstore
    Member
    Post count: 29

    I do not understand what you mean.
    I cleared the cache and your custom css has been used, the footer problem is fixed, but then the super search does not work.

    I should fix it, but i want to use the super search too.

    #105915
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I checked and found that super search is working fine here. You should check with hard refresh [CTRL+F5] or another browser.
    Thanks

    #105916
    ecomstore
    Member
    Post count: 29

    Hi Mohammad, i just tested with Chrome, Firefox, Opera, Safari and IE and all i see is a black space when i press on the search button near “Welcome” text.

    I also tried with CTRL + F5 on all those browsers.

    #105923
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check attached screenshot of my side.
    Thanks

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    #105926
    ecomstore
    Member
    Post count: 29

    Sorry Mohammad, check on dev.ecomstore.net/baccoeperbacco.

    That is the live version, while changes were made on the dev. I was sure i provided this URL instead of the live.

    #105930
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-
    .sf-super-search {
    display: block;
    }

    Thanks

    #106105
    ecomstore
    Member
    Post count: 29

    Now the super search works and the footer is broken again.

    #106116
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- Please use this custom css code at Admin -> Theme Options -> Custom JS:-
    .sf-super-search{display:none;}
    2- Please use this JS code at Admin -> Theme Options -> Custom JS :-

    jQuery( document ).ready(function() {
    jQuery('.swift-search-link').click(function() {
    jQuery('.sf-super-search').show();
    });
    });

    Thanks

    #106124
    ecomstore
    Member
    Post count: 29

    That seems to work but there’s a problem.
    If i use simply show() then the super search is not hidden when i close it.
    If i use toggle() instead, it does not close at all.

Viewing 15 posts - 1 through 15 (of 20 total)

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