New Landing How can we help? Themeforest Theme Support Neighborhood FontAwesome issue after update 3.01

Viewing 15 posts - 16 through 30 (of 30 total)
  • #211384
    yumgsta
    Member
    Post count: 27
    This reply has been marked as private.
    #211746
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @yumgsta,

    Have you edited the CSS?

    Your CSS does not look correct, the FontAwesome is missing all instances of the trailing \.

    content: "f06a"; should be content: "\f06a";.

    If you go to your ThemeForest page and get download the zip, can you overwrite your style.css with the new style.css content from the zip.

    Thanks,
    David.

    #211760
    yumgsta
    Member
    Post count: 27
    This reply has been marked as private.
    #211778
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Those login details are no longer working? If you update them I’ll do this for you.

    -David.

    #211785
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your PHP version is too old, please upgrade to a newer version. Your version is 5.2.17, it requires 5.3.0. Your hosting provider can upgrade this. You need to upgrade latest version 3.13 of theme. Hope it should help to you.
    Thanks
    Mohammad

    #211946
    yumgsta
    Member
    Post count: 27

    Hi there – thank you for your reply, just updated php to the latest 5.4 but still showing weird numbers instead of fontawesome – please advise

    Thanks

    #211949
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your server removing the \ slash from style.css whenver i make the changes. Its cause to issue. Can you please contact at hosting provider about it.
    Thanks
    Mohammad

    #211984
    yumgsta
    Member
    Post count: 27
    This reply has been marked as private.
    #211989
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Had a customer with similar situation yesterday and it was a server configuration issue. It’s possible that is a server configuration issue.

    What’s your htaccess content?

    -Rui

    #211991
    yumgsta
    Member
    Post count: 27
    This reply has been marked as private.
    #212010
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The htaccess looks fine.
    Definitely some other setting in the server is changing the slash direction.

    It looks like this know, it should be \f105 instead /f105
    https://www.dropbox.com/s/krn5l2nr15tcoi9/Screenshot%202015-09-10%2014.05.40.png?dl=0

    -Rui

    #212035
    yumgsta
    Member
    Post count: 27
    This reply has been marked as private.
    #212036
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #216308
    yumgsta
    Member
    Post count: 27
    This reply has been marked as private.
    #216751
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Everything looks perfect at this page. Just check after clear the cache or attach screenshot to indicate the issue.
    Thanks
    Mohammad

Viewing 15 posts - 16 through 30 (of 30 total)

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