New Landing How can we help? Themeforest Theme Support Neighborhood FontAwesome icons not displaying

Viewing 13 posts - 16 through 28 (of 28 total)
  • #175132
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You can check in another browser and make sure that you are logged Out.
    Thanks
    Mohammad

    #175147
    dsc3333
    Member
    Post count: 21
    This reply has been marked as private.
    #175199
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me correct admin login detail.
    Thanks
    Mohammad

    #175201
    dsc3333
    Member
    Post count: 21
    This reply has been marked as private.
    #175217
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach marked screenshot to indicate the missing icon at this page http://shop2.customgadz.com/mimicsx2/.
    Thanks
    Mohammad

    #175219
    dsc3333
    Member
    Post count: 21
    This reply has been marked as private.
    #175245
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    How did you insert icon html/shortcode. You can create test page to debug.
    Thanks
    Mohammad

    #175277
    dsc3333
    Member
    Post count: 21

    Hi,
    I just copy and pasted a shorcode into a text box, but have deleted the offending text box but no icons appear anymore.

    So you tested it and you can actually see the icons appear on your device?

    I did get this error though when i did “inspect element” in chrome.
    ———
    Failed to load resource:

    http://shop2.customgadz.com/wp-content/themes/dante/maxcdn.bootstrapcdn.com/font-awesome/4.2.0/css/font-awesome.min.css

    the server responded with a status of 404 (Not Found)
    ———

    whats maxcdn doing in there lol. Not even signed up with them.

    Hope this helps

    #175281
    dsc3333
    Member
    Post count: 21
    This reply has been marked as private.
    #175295
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Maybe it’s something that comes with your hosting. Can you confirm?

    -Rui

    #175296
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please insert the icon code and test it now.
    Thanks
    Mohammad

    #175302
    dsc3333
    Member
    Post count: 21

    This same issue happened when i was developing with my localhost using xampp (offline) so i dont think its a server issue.

    I think its a plugin issue. I removed the last plugin i installed (just deactivating) didnt fix. WHen i deleted the plugin it my icons came back!!

    The plugin that caused the issue on localhost was something else because i just used a new plugin.

    The funny thing was that after i installed the plugin things were still ok, after a while it went strange.

    So i definately think your theme has issues with various plugin compatibility. Looks like maybe other add-ons that have some font awsesome function override your settings. Really odd!

    The offending plugin was “Bootstrap 3 shortcodes”. But you will have to play around for a few hours before things go funny after installing it.

    #175343
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
Viewing 13 posts - 16 through 28 (of 28 total)

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