New Landing How can we help? Atelier Font on iphone

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #191698
    katana9
    Member
    Post count: 36

    Hi there,

    On the mobile version (iphone / ipad) the font is not displaying correctly…
    May i have some help to keep the same font as i have in safari / firefox browser ?
    When i upload a .ttf font in theme option ; nothing change?
    i used the css custom to included the font and it works well only on display computer…

    Thank you for your support

    #191862
    David Martin – Support
    Moderator
    Post count: 20834

    Hey!

    Could you please supply a WP login credential for us and post a link to your site or page in question for us to investigate?

    Could you use your FTP and upload the font folder here:

    wp-content/uploads/redux/custom-fonts/your-font-name

    Formats:

    TTF – Works in most browsers except IE and iPhone.
    EOT – IE only.
    WOFF – Compressed, emerging standard.
    SVG – iPhone/iPad.

    Thanks.

    Thanks.

    #192361
    katana9
    Member
    Post count: 36
    This reply has been marked as private.
    #192695
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please add your FTP details.

    Thanks.

    #192709
    katana9
    Member
    Post count: 36
    This reply has been marked as private.
    #192852
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please upload all the font formats to the correct folder path:

    Wrong:

    wp-content/uploads/redux/custom-fonts/Century_Gothic_Std_Regular.ttf

    Correct:

    wp-content/uploads/redux/custom-fonts/century-gothic/Century_Gothic_Std_Regular.ttf

    Or

    wp-content/uploads/redux/custom-fonts/century-gothic-std-regular/Century_Gothic_Std_Regular.ttf

    Thanks,
    David.

    #192941
    katana9
    Member
    Post count: 36

    Thanks David,

    The font appear correctly in font family option now but it is not possible to click on to active it…
    Could you check in the theme option please ?

    thanks,

    #193095
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I will need your FTp details, I cannot do anything more without these.

    Thanks.

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