New Landing › How can we help? › Themeforest Theme Support › Flexform › Flexform – Swift Page Builder button not working

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Flexform
  • February 7, 2015 at 7:06 pm #148048
    raulklein80
    Member
    Post count: 2

    Hello, I recently logged in to my site to do some content editing and my Swift Page Builder button is not working. When I click on it it, the color flashes, but it does nothing else and I cannot access this editing mode. Not sure what I did or what to do. Please help!

    February 8, 2015 at 11:41 pm #148182
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    First try to disable all plugins and check again if it works or no. It if works activate the plugins one by one till figuring out what plugin is causing the problem.

    If the error still persist provide us admin access so we can check it.
    Thanks

    -Rui

    February 9, 2015 at 6:15 pm #148516
    raulklein80
    Member
    Post count: 2

    Hey Rui,

    Thanks for the response, I deactivated all 8 of my plugins and nothing changed. Do you have an e-mail I can reply to so I can get you admin access?

    February 10, 2015 at 11:30 am #148675
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You can post login detail through private reply. An option [Set as private reply] below this reply box.
    Thanks
    Mohammad

    February 10, 2015 at 3:13 pm #148791
    raulklein80
    Member
    Post count: 2
    This reply has been marked as private.
    February 10, 2015 at 4:41 pm #148821
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Please check again, you disabled the visual editor in the user profiles.

    -Rui

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    Posted in: Flexform
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