New Landing How can we help? Themeforest Theme Support Flexform Flexform and NextGenPro Ecommerce not playing nicely with Firefox

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Flexform
  • #169779
    foundation_design_nz
    Member
    Post count: 9

    Hi, I have an issue with the Flexform theme and the NextGenPro Ecommerce plugin not playing nicely with Firefox.

    The issue is NextGenPro’s Pay by check / Shipping information name, email and address fields are not showing the text. It looks like the text fields are too small for the size of the text (please see attached screenshot).

    I have narrowed it down to this combination by alternating between themes and viewing in different browsers (no problems with either Safari or Chrome).

    I would love to get a fix for this as there has been a lot of time invested in both the site and the plugin, and it’s a development site waiting sign off from a client… pending resolving the Firefox issue.

    Cheers Paul

    WordPress Version: 4.2.1
    Multisite: No

    NextGEN Gallery Version: 2.0.79
    Updated From Version: 2.0.77.3
    NextGEN Pro Version: 2.1.4

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    #169889
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue.
    Thanks
    Mohammmad

    #169892
    foundation_design_nz
    Member
    Post count: 9
    This reply has been marked as private.
    #170030
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    How to get the page like attached screenshot image?
    Thanks
    Mohammad

    #170245
    foundation_design_nz
    Member
    Post count: 9
    This reply has been marked as private.
    #170307
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to view cart/checkout. Its not a theme issue so please contact at plugin developer once about this issue.
    Thanks
    Mohammad

    #170386
    foundation_design_nz
    Member
    Post count: 9
    This reply has been marked as private.
    #170391
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will forward it to Ed our head developer, he his the best person to reply to this situation. Let’s wait for the reply.

    Thanks

    -Rui

    #170396
    foundation_design_nz
    Member
    Post count: 9
    This reply has been marked as private.
    #170397
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am really very sorry about it. We are always ready to provide best support to our customers. I was not able to add product at cart. I followed your instruction but update cart button did not work for me.
    Thanks
    Mohammad

    #170402
    foundation_design_nz
    Member
    Post count: 9

    Apology accepted Mohammad.

    Please note from my point of view, ‘I am not able to view cart/checkout’ is a bit different from ‘I was not able to add a product to the cart. I followed your instruction but the update cart button did not work for me.’

    I also apologise to you for my terse reply Mohammad. I’m just frustrated, as I’ve spent a lot of time getting the site to this stage for my client and now have this single bug in a very important process of the site.

    #170418
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its ok. How can i add product into cart? Please help me on this to investigate this.
    Thanks
    Mohammad

    #170426
    foundation_design_nz
    Member
    Post count: 9

    Hi Mohammad,

    3 images with a walk-though…

    Attachments:
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    #170452
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please use this custom css code:-

    #ngg_cheque_form input[type="text"],textarea{
    line-height:30px !important;;
    height:30px !important;
    }

    Thanks
    Mohammad

    #170560
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Add this css, slightly different from Mohammads, both should work though:

    #ngg_cheque_form_container input, #ngg_cheque_form_container select {
        height: 30px!important;
        line-height: 30px!important;
        padding: 0 8px!important;
    }

    – Ed

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