New Landing › How can we help? › Atelier › Flex-slider on single product page (safari)

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    Posted in: Atelier
  • May 4, 2017 at 5:01 pm #323392
    filipecardigosoliveira
    Member
    Post count: 73

    I’m experiencing an issue with the flex-slider on Safari. Refer to the single product page.
    It shows an extra pixel from the following image (as you can see in the image attached).
    Is there a way to fix this?
    Chrome and FF don’t show this..
    Thanks.

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    May 5, 2017 at 10:21 am #323474
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I can’t replicate it in Safari in Mac. What’s the direct link to this product?

    -Rui

    May 5, 2017 at 10:30 am #323476
    filipecardigosoliveira
    Member
    Post count: 73
    This reply has been marked as private.
    May 5, 2017 at 3:38 pm #323531
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I see what you mean. It seems to be only in some resolutions.
    Will have to forward it to our head developer.

    -Rui

    May 6, 2017 at 6:43 pm #323602
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can’t replicate this at any resolution on Safari here – please can you confirm which browser resolution this can be seen at?

    Thanks,

    – Ed

    May 7, 2017 at 5:44 pm #323631
    filipecardigosoliveira
    Member
    Post count: 73
    This reply has been marked as private.
    May 9, 2017 at 12:42 am #323819
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Still unable to replicate it – I notice that you are viewing it at a resolution but at a percentage scale. This is likely the issue. Are you able to replicate without this tool?

    – Ed

    May 9, 2017 at 6:34 pm #323971
    filipecardigosoliveira
    Member
    Post count: 73
    This reply has been marked as private.
    May 9, 2017 at 11:39 pm #323997
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you let us know browser version + OS / OS version? Still can’t replicate here at 2000+ (attached).

    – Ed

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    May 10, 2017 at 10:02 am #324031
    filipecardigosoliveira
    Member
    Post count: 73

    Try 1230px or closer.
    Safari: Version 10.1
    OS X El Capitan Version 10.11.6
    4K

    May 10, 2017 at 7:29 pm #324140
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just a heads up. I can see the issue but only when changing from the 2nd to the 3rd thumbnail image.

    -Rui

    May 10, 2017 at 7:37 pm #324145
    filipecardigosoliveira
    Member
    Post count: 73

    Hey Rui, it’s only noticeable because the product (on image 3) is close to the image margin.
    It happens in several images with these characteristics.
    Thanks for keeping me posted.

    May 11, 2017 at 3:09 pm #324274
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to add the code below to your custom css.

    .browser-safari .flex-viewport {
    max-width: 99.9%;
}

    -Rui

    May 11, 2017 at 3:09 pm #324275
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to add the code below to your custom css.

    .browser-safari .flex-viewport {
    max-width: 99.9%;
}

    -Rui

    May 11, 2017 at 3:18 pm #324277
    filipecardigosoliveira
    Member
    Post count: 73

    Thanks so much Rui, it’s working super fine now.

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