New Landing › How can we help? › Themeforest Theme Support › Dante › First Tour Section Doesn't Display, Accordion Missing

Viewing 12 posts - 1 through 12 (of 12 total)
  • Back to forum
    Posted in: Dante
  • February 29, 2016 at 3:05 am #252519
    jbadrov
    Member
    Post count: 43

    How can I get the copy for the first tour section (under ‘Our Investment Process’) to show on page load – http://temp.bpadvisors.com/institutional/research-methodology/?

    Also, any ideas why the accordion that I created (under the tour) won’t display? JS issue?

    March 1, 2016 at 11:46 am #252913
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is likely a JS issue, what is the content in the first tab? I cannot login with the supplied details.

    – What theme version are you using?

    Thanks.

    March 1, 2016 at 3:52 pm #253005
    jbadrov
    Member
    Post count: 43
    This reply has been marked as private.
    March 2, 2016 at 7:48 pm #253288
    David Martin – Support
    Moderator
    Post count: 20834

    Please test this version 3.2.4 build: https://www.dropbox.com/s/829ph53p01rzxxa/dante.zip?dl=0.

    Thanks.

    March 3, 2016 at 2:59 am #253324
    jbadrov
    Member
    Post count: 43
    This reply has been marked as private.
    March 4, 2016 at 12:53 pm #253633
    David Martin – Support
    Moderator
    Post count: 20834

    I’ll login in and take a closer look, however none of the above credentials work.

    March 4, 2016 at 4:01 pm #253661
    jbadrov
    Member
    Post count: 43
    This reply has been marked as private.
    March 8, 2016 at 11:04 am #254093
    David Martin – Support
    Moderator
    Post count: 20834

    I do see a JS error, can we you deactivate your plugins whilst we test further as I cannot initially replicate this.

    Thanks.

    March 8, 2016 at 4:28 pm #254204
    jbadrov
    Member
    Post count: 43
    This reply has been marked as private.
    March 9, 2016 at 9:30 am #254288
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have managed to resolve the issue so please check it now. You inserted Single Image Element of Swift page builder without image that was cause to issue. I have removed it to resolve the issue.
    Thanks
    Mohammad

    March 10, 2016 at 5:09 pm #254783
    jbadrov
    Member
    Post count: 43
    This reply has been marked as private.
    March 11, 2016 at 6:25 am #254853
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome and glad to help you.
    Thanks
    Mohammad

  • Back to forum
    Posted in: Dante
Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register