New Landing How can we help? Themeforest Theme Support Dante Firefox mobile: missing main product images on product page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #151457
    r3style
    Member
    Post count: 47

    Firefox mobile: within product page, product image slider, I mean the container of the product images, does not show anything but product images’ thumbnails.

    I checked

    Firefox: missing product image on product page


    support said

    It’s not necessary, we will update it in the next theme version.
    It was a problem in the FlexSlider code.

    But latest version the same isuue.

    Thanks

    #151482
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I will forward this to Rui for you so he can give you an update

    – Kyle

    #151702
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Don’t remember exactly what was the issue.

    Can you provide a link to a page where it happens and also a screenshot identifying the problem.

    Thanks

    -Rui

    #153203
    r3style
    Member
    Post count: 47

    It it happens All Page single product pages on Firefox mobile.

    Attachments:
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    #153402
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Is that screenshot of our demo?

    – Kyle

    #153404
    r3style
    Member
    Post count: 47
    #153461
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you replace the file jquery.flexslider-min.js that is inside the js directory by the file attached.

    After that you should clear the browser cache.

    -Rui

    Attachments:
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    #155187
    r3style
    Member
    Post count: 47

    It’s well fixed in Firefox mobile.
    Will you update it in the next theme version?

    #155220
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes of course 🙂

    – Kyle

Viewing 9 posts - 1 through 9 (of 9 total)

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