Firefox Issues

[snbozek]

Hi there, I just downloaded Firefox to check browser compatibility and noticed some weird things on my site ( http://www.topboxtech.com) :

1) The logo does not show up on the header ?
2) The slider navigation arrows don’t show up on mouseover like they do on every other browser
3) None of the links in the Menu or Sliders seem to work..the Client Login one looks ok.

These are all fine with Chrome and Safari. Only issues with Firefox.
Thanks so much!
Sabrina

[Mohammad – SUPPORT]

Hi
1) The logo does not show up on the header ?
Please upload logo again because your logo has some error.

2) The slider navigation arrows don’t show up on mouseover like they do on every other browser.
Its working fine here. It will work perfect after new logo upload.

3) None of the links in the Menu or Sliders seem to work..the Client Login one looks ok.
Its working fine here. It will work perfect after new logo upload.

Thanks
Mohammad

[snbozek]

Hi there, I uploaded a new logo but nothing changed. Cleared the cache for Firefox, but still no effect. It doesn’t look like there is an error with the file — there is just nothing there. Screenshot attached.

This is ONLY happening in Firefox – everything works fine in Safari and Chrome.

Logo still does not appear, none of the menu links lead to the pages they should, and the arrows for the slider do not show up as they do on other browsers. (The arrows do kind of show up if move the cursor to the outer edge of the box, and even then they are flashing/don’t come in clearly– shown in second screenshot)

Thanks!

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[Kyle – SUPPORT]

Have you set your logo sizes? The logo is there it’s just huge therefore you’re only seeing the very top left.

Why have you even uploaded a logo that big? It will seriously harm your load time. I would recommend resizing it to about 350px wide then reuploading. Also set your logo sizes in the options

– Kyle

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