New Landing How can we help? Atelier Firefox back button – not working

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #281766
    wpjit
    Member
    Post count: 9

    Hi,

    I have tried all possible solutions, already in the forum.

    The page doesn’t go to the last/previous page although it looks like it’s trying – just shows the loading icon but never loads.

    IF you visit : https://savorliving.ca/a-la-carte-menu/

    Click any image, then press the back button in firefox, just keeps on rotating the icon, nothing happens

    Perma link set to : https://savorliving.ca/sample-post/
    Starts working when change to : https://savorliving.ca/?p=123
    but this is not a solution as not good for SEO at all.

    We need a solution with permalink to posts

    #282624
    David Martin – Support
    Moderator
    Post count: 20834

    This was resolved in the more recent version 2.1.6. You are using Version: 1.9.81.

    Please update: https://savorliving.ca/wp-admin/themes.php

    Thanks.

    #282763
    wpjit
    Member
    Post count: 9

    Hi David,

    The issue still persists.

    I have upgrade everything on dev, however, issue still there.

    This issue has been there for a while, can we get this fixed?

    Here is the status report. I noticed some file warning, saying old files exist in there.

    WooCommerce Local Pickup Plus by WooThemes / SkyVerge – 1.13.1 – 1.13.2 is available
    atelier/woocommerce/single-product/product-image.php version 2.1.0 is out of date. The core version is 2.6.3,
    atelier/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3,

    
    ### WordPress Environment ###
    
    Home URL: http://dev2.savorliving.ca
    Site URL: http://dev2.savorliving.ca
    WC Version: 2.6.3
    Log Directory Writable: ✔
    WP Version: 4.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_CA
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.23
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.36.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.3
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Active Plugins (25) ###
    
    Atelier Demo Content: by Swift Ideas – 2.1
    Better Search Replace: by Delicious Brains – 1.2.10
    Contact Form 7 MailChimp Extension: by Renzo Johnson – 0.4.30
    Contact Form 7: by Takayuki Miyoshi – 4.4.2
    Duplicator: by LifeInTheGrid – 1.1.14
    WooCommerce Quickview: by James Kemp – 3.3.2
    MailChimp: by MailChimp – 1.5.1
    VarkTech Minimum Purchase for WooCommerce: by Vark – 1.09.7
    VarkTech Minimum Purchase Pro for WooCommerce: by VarkTech – 1.08.3
    Google Analytics for WordPress: by praveenchauhan1984 – 1.1
    PopupAlly: by Nathalie Lussier Media Inc. – 1.5.2
    Postcode Based Order Restriction: by PrecursorWeb – 1.0
    Swift Framework: by Swift Ideas – 2.4.1
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.4.8
    Tracking Code Manager: by IntellyWP – 1.10.12
    Woo Checkout Field Editor Pro: by ThemeHiGH – 1.0.9
    WooCommerce Availability Scheduler: by Lagudi Domenico – 4.4
    WooCommerce Moneris Gateway: by WooThemes / SkyVerge – 2.6.0
    WooCommerce Local Pickup Plus: by WooThemes / SkyVerge – 1.13.1 – 1.13.2 is available
    WooCommerce: by WooThemes – 2.6.3
    WooSidebars: by WooThemes – 1.4.3
    WooThemes Helper: by WooThemes – 1.6.2
    WordPress Twitter Bootstrap CSS: by iControlWP – 3.3.6-1
    Yoast SEO: by Team Yoast – 3.4
    Postal Wise Delivery Cost Calculator: by wpjit Technologies – 1.0.0
    
    ### Settings ###
    
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #13224 - /shop/
    Cart: #13225 - /cart/
    Checkout: #12589 - /checkout/
    My Account: #14447 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)
    
    ### Theme ###
    
    Name: Atelier Child Theme
    Version: 1.0
    Author URL: http://www.swiftideas.com
    Child Theme: ✔
    Parent Theme Name: Atelier
    Parent Theme Version: 2.1.60
    Parent Theme Author URL: http://www.swiftideas.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: atelier/woocommerce/archive-product.php
    atelier/woocommerce/cart/cart-totals.php
    atelier/woocommerce/cart/cart.php
    atelier/woocommerce/checkout/form-checkout.php
    atelier/woocommerce/checkout/thankyou.php
    atelier/woocommerce/content-product.php
    atelier/woocommerce/content-product_cat.php
    atelier/woocommerce/content-single-product.php
    atelier/woocommerce/global/quantity-input.php
    atelier/woocommerce/loop/add-to-cart.php
    atelier/woocommerce/loop/loop-end.php
    atelier/woocommerce/loop/loop-start.php
    atelier/woocommerce/loop/pagination.php
    atelier/woocommerce/loop/result-count.php
    atelier/woocommerce/myaccount/form-login.php
    atelier/woocommerce/single-product/add-to-cart/external.php
    atelier/woocommerce/single-product/add-to-cart/grouped.php
    atelier/woocommerce/single-product/add-to-cart/simple.php
    atelier/woocommerce/single-product/add-to-cart/variable.php
    atelier/woocommerce/single-product/product-image.php version 2.1.0 is out of date. The core version is 2.6.3
    atelier/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3
    atelier/woocommerce/single-product/related.php
    atelier/woocommerce/single-product/review.php
    atelier/woocommerce/single-product/tabs/additional-information.php
    atelier/woocommerce/single-product/tabs/description.php
    atelier/woocommerce/single-product/tabs/tabs.php
    atelier/woocommerce/single-product/up-sells.php
    atelier/woocommerce/single-product-reviews.php
    atelier/woocommerce/single-product.php
    
    : Learn how to update outdated templates
    
    ### Moneris ###
    
    Environment: Production
    Tokenization Enabled: 
    
    #282993
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    I tried to replicate that in Firefox, but it worked fine to me.
    Those file warning are related to the latest Woocommerce update, we are already preparing and update of our themes.

    Can you try to clear Firefox browser cache and try again?
    Thanks

    -Rui

    #283335
    wpjit
    Member
    Post count: 9

    Not resolved guys

    Still the same issue, tried clearing the cache

    Same thing

    #283336
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you try it in another computer?

    -Rui

    #283338
    wpjit
    Member
    Post count: 9

    Hi,

    Two people have tested it on 3 separate devices.

    Same results

    #283343
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    that’s strange. Will forward to our head developer to get his opinion.
    Let’s wait for the reply.

    -Rui

    #283366
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @wpjit

    I can replicate it on your site on my machine, but I’m unable to replicate it on my local setup. The issue seems to be due to the transitions. Can you please try disabling that any see if it works as expected?

    I have tested on my site with transitions enabled, and unable to replicate, so I can only assume there may be some plugin that is interfering and affecting this. Is it possible to try disabling all apart from the basics and testing that too?

    – Ed

    #283372
    wpjit
    Member
    Post count: 9

    Hi,

    You mean try and disable plugins?

    #283396
    wpjit
    Member
    Post count: 9

    Hi,

    I had disabled plugins one by one, still the same thing

    #283412
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Have just found the cause – will work on a fix tonight and send over a fixed build asap.

    Thanks for your patience.

    – Ed

    #283422
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please check your site now, I have added some custom js that will be included in the next update.

    – Ed

    #288453
    wpjit
    Member
    Post count: 9

    Hi,

    The issue is back.

    Can you tell us, which file you changed so we can revert it back?

    Or provide us the code, and let us know here to put it?

    #288468
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @wpjit

    The code was added in the last update, it was /js/functions.js and /js/functions.min.js

    – Ed

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