New Landing › How can we help? › Cardinal › fill width rows keep resetting to be NOT full width

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    Posted in: Cardinal
  • March 9, 2015 at 11:19 pm #156112
    lbdesign
    Member
    Post count: 136

    My pages (lots of them) with full-width content elements keep resetting to be narrow/standard width. Very annoying. Is this a known bug?

    March 9, 2015 at 11:21 pm #156115
    lbdesign
    Member
    Post count: 136

    (edit) I obviously meant to type FULL Width Rows. Adding this to help with search.

    March 10, 2015 at 12:20 am #156127
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide your site url?
    Are you using the last theme version? try deactivating all plugins.

    -Rui

    March 10, 2015 at 1:04 am #156132
    lbdesign
    Member
    Post count: 136

    I listed the theme version as 2.05. Is that the latest?

    March 10, 2015 at 6:47 am #156156
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide specific page url with issue.
    Thanks
    Mohammad

    March 10, 2015 at 9:06 am #156183
    lbdesign
    Member
    Post count: 136

    ON this page, the two promo bars are not full width, but that’s because the full width control is inaccessible to me (see my other open item). But all of the full width items reset on me earlier today and I had to change them all back.

    http://www.learnfromyourlife.com/ss7/

    March 10, 2015 at 9:14 am #156185
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    April 1, 2015 at 3:14 pm #162640
    digitalife
    Member
    Post count: 16
    This reply has been marked as private.
    April 3, 2015 at 6:07 am #162935
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @lbdesign & @digitalife

    You need to make sure the page builder is active when you save this page – this saves a meta value which indicate the page builder is being used, and thus loads the layout in full width mode.

    – Ed

    April 3, 2015 at 6:12 am #162936
    lbdesign
    Member
    Post count: 136

    Thanks, I’ll pay attention to that.

    April 3, 2015 at 6:19 am #162938
    digitalife
    Member
    Post count: 16
    This reply has been marked as private.
    April 3, 2015 at 8:36 pm #163046
    digitalife
    Member
    Post count: 16
    This reply has been marked as private.
    April 7, 2015 at 12:08 pm #163435
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @digitalife

    The page builder simply being enabled when you save the page saves the state for the page builder as active.

    – Ed

    April 7, 2015 at 12:23 pm #163438
    digitalife
    Member
    Post count: 16
    This reply has been marked as private.
    April 8, 2015 at 1:38 pm #163773
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
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