New Landing How can we help? Atelier Few issues to resolve

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Atelier
  • #275815
    mayk
    Member
    Post count: 22

    Hi,

    Have struggled to find the solution to these problems:

    – Hide Sale tag on product pages – Have tried adding code to theme functions but no luck. I want to hide the sale tag completely – http://awesomescreenshot.com/01d5ylpfa1
    – Hide “Additional Information / Description” on single product page – Can’t find where to do this? http://awesomescreenshot.com/03d5ylp84f
    – Hide “Related Items” on Product page as we can’t curate them. I want to have a “complete the look” but not sitting on the right hand side tucked away under a “+” sign. I would like the “Complete the Look” to be the same styling as “Related Products” but we want to be able to choose the items we want to cross promote.
    – Hide “Sku / Category / Tag” on product page – http://awesomescreenshot.com/0545ylp4c8
    – When trying to test the site we can’t access the cart if we put something into the cart? Seems odd…
    – No option to create a “Global Option” in attributes for products: http://awesomescreenshot.com/0e65yloze7 Why?

    Thanks in advance.

    Jon

    #276063
    mayk
    Member
    Post count: 22

    Why am I getting no answers on this support when newer requests are?????

    #276393
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    We aim to respond to all posts within 12 hours (Monday-Friday), but in some cases this may slip to 24-48 hours. We work on the oldest topic first, so adding a new comment will take you to the back of the queue. We do also try our best to reply on weekends as often as possible.

    1) Please use this:

    .woocommerce .products .product figure .badge-wrap>span {
        display: none!important;
    }

    2) Please use this:

    .woocommerce div.product .woocommerce-tabs {
        display: none!important;
    }

    3) It’s not possible to do as you describe, to hide please use this:

    .container.product-related-wrap {
        display: none!important;
    }

    4) Please use this:

    .summary .product_meta {
        display: none!important;
    }

    Thanks.

    #276912
    mayk
    Member
    Post count: 22

    Thanks for mail. I am guessing your numbers are referring to my points but points 5&6 weren’t answered…

    – When trying to test the site we can’t access the cart if we put something into the cart? Seems odd…
    – No option to create a “Global Option” in attributes for products: http://awesomescreenshot.com/0e65yloze7 Why?

    Could you come back to me on these…

    #277306
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Didn’t had any issue accessing the cart. Try to clear the browser cache and test in a different browser.

    https://www.dropbox.com/s/ed5csny5w9hlgwk/Screenshot%202016-06-27%2010.30.54.png?dl=0

    That screenshot you sent is manage by Woocommerce, is that something that exists in Woocommerce and it’s not showing?

    -Rui

    #277317
    mayk
    Member
    Post count: 22

    Thanks. Got the cart working. Hadn’t assigned the pages. What about the GLobal Option question. Still had no response on this and it is now a week since original post.

    No option to create a “Global Option” in attributes for products: http://awesomescreenshot.com/0e65yloze7 Why?

    Thanks in advance.

    #277723
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    6. That is WooCommerce and not related to the theme, you would need to contact WooCommerce support https://support.woothemes.com/hc/en-us.

    Thanks.

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