New Landing How can we help? Atelier Featured variable products not showing per SPB element

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Atelier
  • #320444
    Thierry
    Member
    Post count: 37

    As the title says, I’ve encountered a malfunctioning with the ‘Products’ element in the SPB. Featured variable product won’t show up, neither in a grid or carousel.

    If you could help me out, thanks!

    #320494
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What version of the theme do you have?

    What version of the Swift Framework plugin do you have?

    Please add a WP login for us to take a closer look.

    Thanks.

    #320513
    Facture
    Member
    Post count: 43

    Currently having the exact same issue…

    I read on here there will be an Ateliar update due to the second WooCom update a couple of days ago (WooCommerce 3.1 update). Any idea when the Atelier patch will be coming?

    Kind regards,

    Daniel

    #320576
    Thierry
    Member
    Post count: 37

    Hi David,

    The link to the website is http://17012.vallonic.com.
    WP-admin UN: VallDev_Swift
    WP-admin PW: M^2L%Vz^Bv$Wh7L)#$QKVZgj

    Theme version: 2.4.32
    Swift Framework: v2.5.32

    Thank you.

    #320790
    David Martin – Support
    Moderator
    Post count: 20834

    Clear/disable your plugin caches Autoptimize & WP Super Cache:

    #320846
    Thierry
    Member
    Post count: 37

    Hi, the widget titled “NIEUW BINNEN” features all the recently added (new) items. The struggle is with the widget representing the featured items, “UITGELICHT”, which is positioned below the banner.

    For example, the “UASHMAMA Papieren Zak” is a variable product. Although it’s been marked as a featured item in the back-end, it’s not showing up in the products widget dedicated to featured items.

    Thanks in advance for looking into it. 🙂

    #321164
    Thierry
    Member
    Post count: 37

    Hi! Have you got a status update on the bug?

    #321460
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks guys, I can replicate and have reported back to the team. We will investigate now.

    #321478
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – seems WooCommerce have adjusted their code for querying featured products. We have updated the code for the next theme update.

    – Ed

    #321487
    Thierry
    Member
    Post count: 37

    Thank you, both Ed and David! I’ll be waiting for the update. Problem solved, I guess.

    #321497
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thanks Ed!

Viewing 11 posts - 1 through 11 (of 11 total)

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