New Landing How can we help? Themeforest Theme Support Neighborhood Featured Image and Product Image issue

Viewing 4 posts - 1 through 4 (of 4 total)
  • #25267
    Emergento
    Member
    Post count: 3

    Hi,

    We have an issue with image gallery on homepage and product page
    If we put a featured image, this is shown correctly on homepage, on mouse over product images, but on product page this image is shown bigger than other thumbnails and excluded from gallery thumbnails: http://raku.brick-hosting.com/product/brocca-raku1234-2/

    If we put all images on product gallery, in product page is shown correctly, but on homepage, mouse over products shows a blank image (the missing featured image): product name “esertui 12333” http://raku.brick-hosting.com/

    How can we configure template to show correctly images?

    Best Regards,
    Emergento

    #25552
    Emergento
    Member
    Post count: 3

    Still waiting for your answer

    #25656
    netclick
    Member
    Post count: 4

    I have the same problem – the product page images are VERY large. I am yet to receive a response to my support ticket – apart from regenerate the thumbnails solution.

    I have completely removed all products and added them again several times – but the same thing happens.

    #25966
    Melanie – SUPPORT
    Member
    Post count: 11032

    Emergento can you please update to the latest version of the theme? You’re on 1.2 still

    All the best

Viewing 4 posts - 1 through 4 (of 4 total)

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